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Airport Express Not Recognized in Airport Utility; Airtunes Not Working

#1 User is offline   rvm_esq Icon

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Posted 10 September 2008 - 07:17 PM

I have an Airport Extreme (version 7.3.2) that I is connected to my cable modem and a pc in my basement. I have an iMac in a separate room on my second floor that accesses the internet wirelessly via the Airport Extreme. I also have an airport express that I used throughout the summer to play airtunes through speakers that I set up in other parts of my home. The airport utility (that is set up on my iMac) always picked up the Airport express and the window in the lower right corner of iTunes allowed me to pick the speakers so that I could play my music on the connected speakers.

All of a sudden - and without any warning - when I tried to connect my airport express last week, all I got was the blinking amber light on it; the airport express is no longer recognized in my airport utility. I have tried to reset the express, but it doesn't work. Furthermore, the option to play airtunes no longer appears in the lower right corner of iTunes. All I have now is a blinking amber light on the Express.

Can anyone suggest ways in which I can correct this problem and resume playing airtunes? I am not the most technologically advanced person, so please try to make any suggestions in simple terms! Thanks!
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#2 User is offline   rab777hp Icon

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Posted 12 September 2008 - 03:00 PM

Try a factory reset. The exact instructions for how long you have to hold down the button and watch the lights and all is in the manual. Also, restart the modem and the AirPort.
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