[QuazarM]

Hahaha, cool man, cool !!! Liked your comment and in some points agree with you !

And about being stuck with a disfunctional gadget ??? 25 years in electronics and 18 years in computers ( Mac platform to be specific ) is long enough to experience many DOA's and malfunctioning devices !!!

To be honest, as a Macintosh tech support and customer service provider I have seen many weird hawrdae problems, DOA's, specially defects in brand new devices and I don't know if I should call it good luck or bad luck, they were mostly my own devices not my clients !!!!
We sell and support Apple devices in Tehran, Iran and the rate of defect in Apple products is considerably low. If it wasn't, I should have killed myself simply becasue Iran's custom and import laws and the procedure of returing imported stuff is like bringing the long dead back to life !!!! But the DOA and defect rate is that much low that makes it reasonable enough to take the risk and keep this business up and running in such harsh unstable situation like the status quo we're trapped in !

[ReeceTarbert]

QuazarM said:

Hahaha, cool man, cool ! Liked your comment and in some points agree with you !

I'm glad you've enjoyed it. When I post I try to be as much informative as I can, witty (if a bit sarcastic) if possible, and the fact that you took my remarks in good spirit makes me think you must be an intelligent man -- kudos for that! ;)

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And about being stuck with a disfunctional gadget ??? 25 years in electronics and 18 years in computers ( Mac platform to be specific ) is long enough to experience many DOA's and malfunctioning devices!

That's to be expected and I have no problems accepting it. But when it happened to me I either got a replacement or my money returned. As I wrote in another post, I pay with non defective money and I expect a non defective product in return.

Of course I appreciate that as technology gets more and more complex the chances for something to go wrong increase exponentially -- and early adopters are the most likely to get burned -- but, as I see it, if the problem is serious enough Apple should issue a recall or, in case it's not so widespread to warrant one, offer a "no question asked" replacement and maybe, just maybe, even throw in an iTunes gift card for good measure.

But of course Apple is never wrong and basically is saying "it's your fault" rather than admitting that the problem exists and likely lies with a beefed up processor and/or inadequate cooling. I could put up with Apple's spin doctors working hard to shift the blame to the (supposed) negligence of the customers, but having the same tripe repeated more or less verbatim by Mr. Moren and, worse yet, taken as gospel by most of the people here is really too much to stomach.

I mean, what if this was some other product from some other company, say, Microsoft? I bet this forum would be flooded by snide remarks and people would be laughing their bellies off, wouldn't they? Well, people around the web are having a good laugh at Apple's expenses right now. Here's some of the new slogans I've stumbled upon so far:

* It works ... just
* It barely works
* It just works -- unless it's too hot
* It just works... at least for while

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But the DOA and defect rate is that much low that makes it reasonable enough to take the risk and keep this business up and running in such harsh unstable situation like the status quo we're trapped in !

I'm afraid we don't know nearly enough about that, partly because not much is coming out and partly because our press is not without its share of responsibility, so all I can do is express my sympathy and wish you all the best.



Sincerely,

Reece

PS: I'm neither pro, nor anti anything. I just can't stand double standards.