A short history of cloud computing outages
Posted 12 October 2009 - 01:22 PM
Without having any hard data or evidence for this ambitious thesis: I suspect a significant amount of in-house backups, at least for e.g. databases and groupware servers, would prove worthless if ever needed.
I see data security and confidentiality as two huge question marks when discussing "cloud computing", especially when these services are outsourced and the company outsourcing the work is obviously unable to make the required specifications and set and enforce suitable standards. Availability was not a big concern until now and, with the exception of the recent and expected MS goof-up, data loss was not frequent either.
Posted 12 October 2009 - 02:12 PM
It's not supposed to be a comprehensive, exhaustive listing of every cloud computing meltdown. After all, the title is "A short history of cloud computing outages."
That said, the author probably should have mentioned MobileMe's embarrassingly awful launch in July 2008.
Posted 12 October 2009 - 06:12 PM
Posted 13 October 2009 - 12:01 AM
This truly is unprecedented, so anyone wanting to pin the problem on cloud computing in general is barking up the wrong tree. All this proves is that Microsoft is managed by morons.
Posted 13 October 2009 - 05:04 AM
Really? by "THIS" I assume you mean the US? Depends where you live. I have FIOS, and can't remember the last hiccup... I get reliable 20mbps service. Also http connections are fairly tolerant of brief blips in connection, since they are stateless, and since I develop cloud applications in MENA (Middle-East, North-Africa), let me tell you, you have no idea how fault tolerant a web connection is until you've played in that sandbox...
Posted 13 October 2009 - 08:40 AM
You are right about that! In this economy, you might open the newspaper (if there are still any left) and read that the company storing your data is no longer answering the phone and appears to have disappeared. Several medical practices in my vicinity had many terabytes of medical data stored at a facility in another state only to find out that the data storage company was going out of business. It took them more than 3 months to get their data, and they were lucky to get it at all. What a mess! Now, the doctors where I work are unwilling to use ANY off-site hosting or storage except for an off-site backup. They have purchased triple-redundant servers and now refuse to let anything except the Internet connection be outsourced. I've been trying to come up with industries where temporary outages and or losses would not lead to a serious crisis and concluded that cloud computing would best be reserved for recreational uses like music, movies, and games. At the clinic where I work, not having access to a medical record or a medical image is not just an inconvenience. The current administration is pushing the entire medical industry to rush into electronic medical records, and there are many new start-up companies out there pushing Internet-hosted services and storage to doctors and clinics, often from facilities located on the opposite side of the country which no one will ever see. I'm pretty sure we will be hearing about all kinds of serious problems if the medical community embraces cloud computing.