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Apple to offer free cases to all iPhone 4 owners

#1 User is offline   Macworld 

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Posted 16 July 2010 - 10:04 AM

Post your comments for Apple to offer free cases to all iPhone 4 owners here
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#2 User is offline   amigasteve 

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Posted 16 July 2010 - 10:11 AM

Will be interesting to see what happens after September 30th. The response in the Q&A was vague about this but I wouldn't be surprised to see maybe some insulating sleeve around the phones.

On another note, when talking about dropped calls, Steve only mentioned the relative difference between iPhone 4 and 3GS. I wonder what the absolute numbers were? Ten and eleven per 100 calls, or maybe 80 and 81? ;)
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#3 User is offline   corbywan 

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Posted 16 July 2010 - 10:14 AM

I bought an Apple iPhone4 Bumber two days ago at an AT&T store. Will I get a refund from them or do I go to Apple, if Apple is the one giving them away? I'm assuming I go back to AT&T, but you never know.
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#4 User is offline   corbywan 

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Posted 16 July 2010 - 10:21 AM

"Bumber" HA! Nice slip on my part. Bumper.
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#5 User is offline   whitedog 

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Posted 16 July 2010 - 10:23 AM

It's not a good idea to assume anything. Give the AT&T store a call next week and see what they say about the bumper refund. Hopefully Apple will have the refund procedure worked out by then.
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#6 User is offline   applecrate 

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Posted 16 July 2010 - 10:30 AM

I got one on launch day. I like it a lot and now I get my thirty bucks back. Great!
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#7 User is offline   TheEponymousBob 

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Posted 16 July 2010 - 10:33 AM

View Postcorbywan, on 16 July 2010 - 10:14 AM, said:

I bought an Apple iPhone4 Bumper two days ago at an AT&T store. Will I get a refund from them or do I go to Apple, if Apple is the one giving them away? I'm assuming I go back to AT&T, but you never know.


Apple web store according to Jobs.
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#8 User is offline   bastion 

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Posted 16 July 2010 - 10:35 AM

Steve Jobs, 10:37 AM:

Quote

But the data supports the fact that the iPhone 4 is the best smartphone in the world, and there is no "antennagate,..."


Bloomberg, 10:49 AM:

Quote

Jobs said Apple is "working our butts off" to figure out the problem, which he called "Antennagate."


Bloomberg FTW!

Oh, wait. I meant WTF. Always get those two confused.

Hmmm. Steve, referencing a prior article, at 10:44: "You're referencing the Bloomberg article, and it's a total crock."
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#9 User is offline   Vertrider 

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Posted 16 July 2010 - 10:37 AM

nice move from apple. finally some clear words.

however, as noted in the apple forums there are a bit more (partly software, partly hardware related problems out there) with iOS 4.0 and iPhone4. I hope the macworld editors have asked those questions at the press conference, because they know what is going on in the apple forums too:
- widespread bluetooth headset problems (iPhone4 callers sound like "muffled") regardless of car audio bluetooth or headsets (eg plantronics)
- cracking front or back glass with our without accidental drop of phone (3GS was much more crack resistant)
- glass front and back much more scratch sensitive than the 3GS ever was
- overheating (can happen while charging but also without charging) and while using it, but also when the phone is idle
- dropped calls after 4-5 minutes with restarts (same now for 3GS and iOS 4.0), and that has NOTHING to do with incompatible apps
- problems with flash light (green tint)
... and some more.

So Apple still has some more work to do to eliminate some bugs and hopefully all (except cracking glass front/back) can be solved by software updates.

I am looking forward to my new iPhone 4 next week, but will still keep the good ol' 3GS - just in case.

Cheers
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#10 User is offline   cfenry 

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Posted 16 July 2010 - 10:50 AM

I found several things interesting about the press conference as reported by Jason Snell:

1. The claim from Jobs was that 0.55% of iPhone4 users complained to AppleCare about antenna or signal-related issues, which is 16,500 users (if 3 million phones were sold)--not an insignificant number of users;

2. The colorful language "total bull[censored]" "a total crock", paired with the tone that all the good people at Apple were emotionally hurt by the press sensationalization;

3. The "wait and see" comment regarding September 30th;

4. The passing mention of good signal on the Apple campus because there are AT&T and Verizon cell cites ON CAMPUS.
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#11 User is offline   DavidFoxeun4 

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Posted 16 July 2010 - 10:56 AM

I have a bumber for my Iphone 4 and it still drops calls! It's a problem in my home and at my studio. So annoying! Very difficult to use it for business calls, just never know when it's going to drop.
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#12 User is offline   hillstones 

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Posted 16 July 2010 - 10:56 AM

I, unfortunately, had to return my iPhone 4 due to unforeseen issues. $70+ a month is just too expensive in these tough times. Make that $140+/month when your spouse has one too. So we both ditched the iPhones. If Apple and AT&T really wanted to make customers happy through difficult economic times, they should drop the required data plan and make it optional. You would be able to enjoy the iPhone with 3G voice service, and data use could be Wi-Fi only (similar to the iPad and iPod Touch models). The new price structure was a good start, but the data plan should be optional especially when those features can be used over Wi-Fi if needed. Not all is lost. We still have our original iPhones which now function as iPod Touches, but we switched to GoPhones because they are much more economical for emergencies only.
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#13 User is offline   nbidgood 

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Posted 16 July 2010 - 10:59 AM

Nevermind the fact that I shouldn't need a case to make my phone work properly. By the time Apple lets me order it next week (to be delivered weeks later, no doubt), I will be passed the 30 day return window. Total BS
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#14 User is offline   ottawaman 

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Posted 16 July 2010 - 11:04 AM

"Jobs did concede that AT&T’s figures indicate the iPhone 4 drops more calls per 100 calls than the iPhone 3GS does, but he noted that the 3GS drops fewer than 1 call per 100."

I followed Jason Snell's live coverage of the event, and interpreted his original text to mean that data shows that the iPhone 4 drops less than 1 call per hundred MORE than 3GS, but that they didn't say how many calls per 100 were actually dropped.

Can someone clarify?
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