The Mac App Store: It's an honor thing
Posted 14 February 2011 - 07:44 AM
Sure, it's great for this guy that wrote the article because no doubt the software he buys is more then likely paid by some corporate account or written off as a business cost.
As best as i understand i have to pay for the software from apple store FIRST. To get a refund is like trying to get out of HELL. Even those "guarantee" refund purchases take a lot of begging to get the refund for a software that is not suitable for my requirements.
What happened to the try before you buy ?
I am just a "single" user/owner of all my Macs and have installed the software i buy on more then one machine at any given time.
I am sure the software developers don't worry about users such as my self.
The App store is not for me because it takes away the honour system of try before you buy.
iMac Intell 3.06GHz, iMac G3 500MHz, Performa 6360, LC520 (my first iMac)
Posted 14 February 2011 - 08:27 AM
... As opposed to say buying a Dell where the hardware comes from Dell and the OS from Microsoft?
I fail to see how this is different, as in the above example Dell and Microsoft both get their cut from the new PC purchase.
I do think that Mac users tend to be more munificent with their computer purchases, since they've already showed that they're willing to pay more to get something more, whereas a lot of PC users wouldn't think of parting with another dime after their original (lower priced) purchase.
This isn't to say that there aren't dishonest Mac owners - just that in general they're more willing to part with money for added value than their PC brethern - something they're constantly being ridiculed for in the CNET forums.
Posted 14 February 2011 - 10:09 AM
Surely you don't mean to imply that "honest people" will reach a price point that will make them dishonest? I certainly hope not. If so, then we are on a downward spiral. I think a lot of things have gotten beyond their "worth" price point (eg gasoline), but I'm not about to start filling up and trying to drive off without paying.
To an atheist, G. K. Chesterton somewhere remarked, the universe is the most exquisite mechanism ever constructed by nobody.
Posted 14 February 2011 - 10:31 AM
This is the crux of Apple's approach, which is why there's never been the need for the OS to be licensed by Mac owners.
Posted 14 February 2011 - 12:08 PM
Microsoft requires every vendor who sells games in the Xbox Live Marketplace to have a downloadable demo. Apple should require the same.
Too bad you don't hold other things or products to the same quality gulag. Sure you may buy an a burger without tasting it for two dollars, since there are no such thing as a taste test of something costing that amount. Or maybe you will get a two dollar toy from the dollar store for your nephew without knowing fully what it is like, I mean it is only two dollars, right? In fact you probably crap away two dollars a week on junk food without knowing you do, but that really isn't the point is it?
Perhaps if you write the developer, and ask them if the features you want are in there isn't an option, or if you write a reviewer about the same thing, I suspect waiting for that email would be like waiting for a porta-potty at a KISS concert. Some people like you would fork over the measly two bucks, then gripe about how the app sucks, but not you. You would rather gripe about the app before you buy it because anti-oxidants be damned that grape soda didn't quench your thirst like it said on the can.
Oh I see your point, EXACTLY......
Ignoring the juvenile and feeble aspects of your post, I will respond to the issue of dual standards: Who says I don't hold other things or products to the same standard? If I buy a burger at a restaurant that does not have the ingredients in it that were advertised, or tastes terrible, I would not hesitate to return it even if it only cost $2. Same with a toy, flashlight, camera or any other product that does not work as advertised. Software is not the same as other products because retailers (brick and mortar or virtual) do not allow you to return it. Demos are therefore the only way to judge the usefulness and functionality of software without making a non refundable purchase.
In addition, much of the software in the app stores cost significantly more than $1 or $2. Apps costing $5+ are increasingly common, and many cost $15 or more.
Posted 14 February 2011 - 12:22 PM
That is the money quote. Windows Genuine Advantage is the most humorous thing ever thought up by Microsoft. I recently started to use Steam. Not so much for the discounts (which are great) but because it's a way to avoid optical media DRM. Having a game fail to run because the disc is scratched (or lost, or your optical drive is sucky...) is annoying. I also support developers who actually provide customer support. Case in point is Spiderweb Software. Say I bought a game from them a decade ago. I deleted it 8 years ago. I decide I want to play it again. I just send them an email. Within a day, there will be a new license code sitting in my inbox. Customer service is why I've sent a lot of money to them over the past 15 years.
Support developers and computer makers who provide good value and customer service. It's that simple.
Posted 14 February 2011 - 01:58 PM
I actually missed that. Pardon me.
Posted 14 February 2011 - 07:22 PM
Actually either spelling is correct, although the original spelling in Latin was 'Honor' based on the word esteem.
Posted 15 February 2011 - 03:25 PM
(1) Two months ago I read a raving review of Scrivener in MacWorld. I didn't seem to be what I needed but why not try it if MacWorld recommends it and the trial is free? Two weeks later I was wildly enthusiast and bought the software.
(2) Two weeks later, I read an equally raving review about the iPhone app PasteBot. I was pretty sure that I would be very enthusiast about the software. There was no possibility to try the software, but why not take the risk if the software seems useful and is recommended by MacWorld? After 'trying' the app for 5 minutes, it was clear that I had wasted my money. I deleted the app and posted an extensive review detailing why I found the app useless. Two weeks later I discovered that the review has been removed.
Posted 17 February 2011 - 02:15 AM
Maybe in your neck of the woods. In Australia the prices on apps I was interested in have risen by at least 20%. Plus not being able to trial the apps before buying. How is that good?
And don't forget that the Au dollar is worth *more* than the US dollar these days too.
Posted 20 June 2012 - 06:47 PM
But "rite" should have been spelt "right"