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Post your comments for How to fix iTunes Match Error tracks here

[Jeromedy7i]

What about all the songs it uploaded when a match IS available in the iTunes store? About ½ the songs it uploaded are sold in the store and should have been matched. In fact, when I click on the store link (the little arrow next to the song title) it takes me right to the song on the store. So why isn't it matching? And how can I get it to try again without having to go through this tedium?

[Pascal007]

Jeromedy7i, on 16 November 2011 - 04:08 PM, said:

What about all the songs it uploaded when a match IS available in the iTunes store? About ½ the songs it uploaded are sold in the store and should have been matched. In fact, when I click on the store link (the little arrow next to the song title) it takes me right to the song on the store. So why isn't it matching? And how can I get it to try again without having to go through this tedium?

This is exactly why I'm waiting to get on the iTunes Match wagon : my brother has this exact same problem, including for files he bought (or had for free) from the iTunes Store...

As of now, it seems like iTM only works for mainstream US music. Music I most probably bougt from iTS anyway, and as such already at a higher bitrate. What I'm interested in, to upgrade my older files that where ripped from CDs in the good old days where disk space was a premium and when ripping an MP3 at 148 kbs VBR was an audiophile's dream... I've always pushed back the chore of reripping my CDs because of the time it would take, ans I saw ITM as a solution to this... So did my brother with his thousands of CDs...

Anyway, long story short : even with a music file present in the database of the iTS, it is not certain you'll get an upgraded version, unless said file is from Rihanna. Sob !

[jdhayes117]

Pascal007, on 17 November 2011 - 04:36 AM, said:

Jeromedy7i, on 16 November 2011 - 04:08 PM, said:

What about all the songs it uploaded when a match IS available in the iTunes store? About ½ the songs it uploaded are sold in the store and should have been matched. In fact, when I click on the store link (the little arrow next to the song title) it takes me right to the song on the store. So why isn't it matching? And how can I get it to try again without having to go through this tedium?

This is exactly why I'm waiting to get on the iTunes Match wagon : my brother has this exact same problem, including for files he bought (or had for free) from the iTunes Store...

As of now, it seems like iTM only works for mainstream US music. Music I most probably bougt from iTS anyway, and as such already at a higher bitrate. What I'm interested in, to upgrade my older files that where ripped from CDs in the good old days where disk space was a premium and when ripping an MP3 at 148 kbs VBR was an audiophile's dream... I've always pushed back the chore of reripping my CDs because of the time it would take, ans I saw ITM as a solution to this... So did my brother with his thousands of CDs...

Anyway, long story short : even with a music file present in the database of the iTS, it is not certain you'll get an upgraded version, unless said file is from Rihanna. Sob !

I wouldn't hesitate to upgrade. You don't lose anything by upgrading, even if it doesn't match. You still keep all your original music, and can upgrade the thousands it does match.

I had around 2000 tracks that I ripped from my CD collection. iTunes matched around 1300 so I've upgraded all of those. Of the remainder, most are simply not in the iTunes store. Like everyone else though, some are. I've managed to match another group by converting the remainder (that weren't already converted...) to 256 Kbps AAC format, deleting (or otherwise removing) my originals, and deleting the previously uploaded files from iCloud. Once I did that, I got an indicator (Cloud with an X in it if I recall correctly), indicating that those files had been removed from iCloud. Once I got that, I selected my newly converted 256 Kbps files and told iTunes to send to iCloud. For most, it still simply uploaded the 256 Kbps version. For many though, it gave me matches for songs it had not previously recognized.

Finally, although it has been beta tested, we all have to remember that iTunes is still brand new. I'm sure Apple is diligently working to refine the system so that it makes more matches. I do wish though that they would give us the ability to make matches manually. It seems a bit silly that I've got Dark Side of the Moon in my library and Apple has Dark Side of the Moon in the store and yet it only matched 3/4 of the songs.

[surfdaddy]

Here's a tip for getting the non-eligible music tracks that are 96 kbps or less to get matched with high-quality tracks from Apple. This is similar to Dan's AIFF solution.

Convert the 96 kbps tracks to 128 kbps AAC or MP3. Go to iTunes's preferences, click on the Import Settings button in the General pane, and select AAC or MP3 Encoder and 128 kbps from the Import drop-down menu. Highlight the track(s) then select Create AAC (or MP3) version under the iTunes Advanced menue. The new track will automatically swith from non-eligible to Waiting.

When the track is matched you are the proud owner of a high quality version

[oregonryan]

Am I the only one who had hundreds of error messages. "there were problems downloading some purchased items.". Also, stopped (err = -5000)

[Steven Carter]

This is a clever approach but it doesn't work for my library. All it does is change the "Error" message to a "Waiting" message. The tracks marked "Waiting" cannot be caused to match or upload even when I use control-click and chose "Add to iCloud".

[Steven Carter]

Steven Carter, on 27 November 2011 - 07:30 AM, said:

This is a clever approach but it doesn't work for my library. All it does is change the "Error" message to a "Waiting" message. The tracks marked "Waiting" cannot be caused to match or upload even when I use control-click and chose "Add to iCloud".

I'm sorry. I was frustrated and wrote too soon. After a delay, the AIFF track was "Uploaded". Then I deleted the AIFF track from my library and downloaded it from iCloud. That switched it to "Uploaded" status at the encoding settings that I use for ripping CDs into AAC format. It's a strange and convoluted process but it worked in the end.

[Steven Carter]

Steven Carter, on 27 November 2011 - 07:43 AM, said:

Steven Carter, on 27 November 2011 - 07:30 AM, said:

This is a clever approach but it doesn't work for my library. All it does is change the "Error" message to a "Waiting" message. The tracks marked "Waiting" cannot be caused to match or upload even when I use control-click and chose "Add to iCloud".

I'm sorry. I was frustrated and wrote too soon. After a delay, the AIFF track was "Uploaded". Then I deleted the AIFF track from my library and downloaded it from iCloud. That switched it to "Uploaded" status at the encoding settings that I use for ripping CDs into AAC format. It's a strange and convoluted process but it worked in the end.

Ok, here's the process that works for me. It varies slightly from the article:
1. Convert Error track to AIFF per instructions in article.
2. Delete Error track per instructions in article.
3. Use Control-Click to upload AIFF track to iCloud. I find it is then matched as an AIFF track rather than as a AAC track.
4. Delete the matched AIFF track.
5. Click on the download from iCloud button in the iCloud download column to download an AAC version.
6. You will now have an AAC version in iTunes and in iCloud.

[thatappleguy]

I didn't run into this issue myself as of yet but I have been helping a couple other people that have had these symbols show up. I don't know if it because the Mac I am working off of is still running snow leopard on it but everything matched onto my other two macs fine. (one running tiger, one running mountain lion.) and i know they have imported into apple tv fine as well.
It did take about five hours for my first match though, but to apples credit i did match 22 gbs of music at once.
does anyone have any idea which files are going corrupt specifically? It seems to be pretty random still and i'm thinking it has more to do with the os and not so much the software itself.