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I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
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New Ipad Apple care Apple store associate telling new ipad customers wrong info
#3
RichR67 
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Posted 21 May 2012 - 08:30 PM
imtoad, on 27 March 2012 - 10:09 AM, said:
I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
I bought Applecare+ after the fact but within the 30 days of course but I had to make an appointment at the genius bar so they could examine the iPad to make sure it was working properly and had no physical damage which was understandable.
I think what they mean to say is it would be easier to buy it at purchase to avoid what I had to do which some might find inconvenient.
#4
ethansamuel17
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Posted 02 July 2012 - 04:44 AM
I have a problem like same as your, when I go to Apple store and they are not able to ask me that my iPad related confusion but finally I got the answer so it’s a good for me that I had visited the New Apple care.
#5
bastion
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Posted 02 July 2012 - 08:29 AM
imtoad, on 27 March 2012 - 10:09 AM, said:
I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
I hadn't been told that, but AppleCare on an iPad seems like a waste of money to me. Most credit card issuers implicitly double the manufacturer's warranty (up to a year), which in the case of the iPad means 1 year turns into 2. While AppleCare on a standard computer adds 2 years to the warranty; it only adds one year for iPads. So you're paying an extra $100 for what your card issuer is (probably) giving you for free.
#6
rodinka47
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Posted 17 July 2012 - 08:20 AM
bastion, on 02 July 2012 - 08:29 AM, said:
imtoad, on 27 March 2012 - 10:09 AM, said:
I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
I hadn't been told that, but AppleCare on an iPad seems like a waste of money to me. Most credit card issuers implicitly double the manufacturer's warranty (up to a year), which in the case of the iPad means 1 year turns into 2. While AppleCare on a standard computer adds 2 years to the warranty; it only adds one year for iPads. So you're paying an extra $100 for what your card issuer is (probably) giving you for free.
Actually, you are charged for every service call after the 30 days! and I can guarantee you will call! Unless you are used to the iCloud and synching and such. I have covered all my equipment and I have not regretted the service. The fact that the computer recognizes your phone number and puts you through immediately is neat and nice! AppleCare and AppleCare+ are not just a physical warrantee, but a teaching guarantee as well. Don't scamp yourself on the coverage .
iLove my iMac
#7
bastion
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Posted 17 July 2012 - 09:56 AM
rodinka47, on 17 July 2012 - 08:20 AM, said:
bastion, on 02 July 2012 - 08:29 AM, said:
imtoad, on 27 March 2012 - 10:09 AM, said:
I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
I hadn't been told that, but AppleCare on an iPad seems like a waste of money to me. Most credit card issuers implicitly double the manufacturer's warranty (up to a year), which in the case of the iPad means 1 year turns into 2. While AppleCare on a standard computer adds 2 years to the warranty; it only adds one year for iPads. So you're paying an extra $100 for what your card issuer is (probably) giving you for free.
Actually, you are charged for every service call after the 30 days!
You're wrong, and we're also talking about two different things here. The base coverage on an iPad is a 1-year warranty and 90 days of support. AppleCare extends both of those things to two years. I was talking about the warranty before, and I stand by my idea that AppleCare isn't worth it for that. The support is another matter entirely, and I suppose it depends on whether you expect to need help figuring out basic usage more than 3 months post-purchase. Which leads us to...
Quote
and I can guarantee you will call!
You really can't. I got my iPad on release day a little over two years ago and have not had to call. My wife never called for hers. Nor my daughter. Nor my mother. Now, my wife and I are techies. My daughter is comfortable with tech. My mother is distinctly not. Yet she never called Apple and only rarely asked for my help with her iPad. Before you ask: No, none of us had prior experience with iOS devices.
#8
Duncaniowa
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Posted 21 July 2012 - 12:05 PM
bastion, on 17 July 2012 - 09:56 AM, said:
rodinka47, on 17 July 2012 - 08:20 AM, said:
bastion, on 02 July 2012 - 08:29 AM, said:
imtoad, on 27 March 2012 - 10:09 AM, said:
I got myself a new ipad the day it launched from my local apple store in des moines iowa. The associate was helpful but tried telling me if I didnt buy the apple care right there and then i could not get it later on. After some time I went to the website and found it has 30 days to get apple care before it cant be registered for apple care. Has anyone else been told this?
I hadn't been told that, but AppleCare on an iPad seems like a waste of money to me. Most credit card issuers implicitly double the manufacturer's warranty (up to a year), which in the case of the iPad means 1 year turns into 2. While AppleCare on a standard computer adds 2 years to the warranty; it only adds one year for iPads. So you're paying an extra $100 for what your card issuer is (probably) giving you for free.
Actually, you are charged for every service call after the 30 days!
You're wrong, and we're also talking about two different things here. The base coverage on an iPad is a 1-year warranty and 90 days of support. AppleCare extends both of those things to two years. I was talking about the warranty before, and I stand by my idea that AppleCare isn't worth it for that. The support is another matter entirely, and I suppose it depends on whether you expect to need help figuring out basic usage more than 3 months post-purchase. Which leads us to...
Quote
and I can guarantee you will call!
You really can't. I got my iPad on release day a little over two years ago and have not had to call. My wife never called for hers. Nor my daughter. Nor my mother. Now, my wife and I are techies. My daughter is comfortable with tech. My mother is distinctly not. Yet she never called Apple and only rarely asked for my help with her iPad. Before you ask: No, none of us had prior experience with iOS devices.
#9
Duncaniowa
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Posted 21 July 2012 - 12:18 PM
I'm glad you are having such a painless experience! I've been using Apple everything since 1994. I usually get my money's worth, as all portable devices have a great potential for damage.
I also buy it for peace of mind. I had to replace my IPhone 4, as my battery was prematurely dying. With AppleCare, once the Genius Bar genius verified the problem, I was handed a new IPhone. My data was transferred from ICloud, and I was on my way in 20 minutes.
If you owned your phone for over a year, you might have a similar experience, or you might not. The "new phone" would be most likely a refurb, I saw mine come out of a new sealed box. Or you might be told you need a battery service, which costs time ( your phone is sent out for repair), or charged for the service.
I don't mind spending the extra money for the great service I receive.
I also buy it for peace of mind. I had to replace my IPhone 4, as my battery was prematurely dying. With AppleCare, once the Genius Bar genius verified the problem, I was handed a new IPhone. My data was transferred from ICloud, and I was on my way in 20 minutes.
If you owned your phone for over a year, you might have a similar experience, or you might not. The "new phone" would be most likely a refurb, I saw mine come out of a new sealed box. Or you might be told you need a battery service, which costs time ( your phone is sent out for repair), or charged for the service.
I don't mind spending the extra money for the great service I receive.
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