[stoneinapond]

I used Preview prior to the latest update to display my RAW images simply as a way to delete unwanted images prior to loading into Aperture. Since I updated to 10.7.4, Preview no longer opens any RAW images.

Does anyone know of a simple program that will perform the same function? I know I can import into Aperture and delete from there, but I'd rather clear out the junk before.

Thanks.

[bastion]

 stoneinapond, on 22 May 2012 - 06:00 AM, said:

I used Preview prior to the latest update to display my RAW images simply as a way to delete unwanted images prior to loading into Aperture. Since I updated to 10.7.4, Preview no longer opens any RAW images.

In the abstract Preview should still work. How are you trying to open them (drop launch, double-click, context menu, file dialog) and what happens when you try? Also, what make and model of camera did they come from?

BTW: Even faster than Preview...QuickLook. Unless you're pixel-peeping, of course.

This post has been edited by bastion: 22 May 2012 - 06:24 AM

[stoneinapond]

 bastion, on 22 May 2012 - 06:23 AM, said:

 stoneinapond, on 22 May 2012 - 06:00 AM, said:

I used Preview prior to the latest update to display my RAW images simply as a way to delete unwanted images prior to loading into Aperture. Since I updated to 10.7.4, Preview no longer opens any RAW images.

In the abstract Preview should still work. How are you trying to open them (drop launch, double-click, context menu, file dialog) and what happens when you try? Also, what make and model of camera did they come from?

BTW: Even faster than Preview...QuickLook. Unless you're pixel-peeping, of course.

Double click, as I would do previously.

Panasonic GH2

Nothing happens.

QuickLook works but it is a single image display, no? With Preview I was able to open all the images from a folder and move to trash those that I didn't want.

On further research it appears that I am not alone in this issue. Some have suggested doing a combo reinstall, someone pointed me to a RAW updater, and I also found a Terminal instruction that some say has worked.

I will try some or all of these solutions tonight and report back.

In the meantime, thanks for the response.

[bastion]

 stoneinapond, on 22 May 2012 - 06:32 AM, said:

 bastion, on 22 May 2012 - 06:23 AM, said:

 stoneinapond, on 22 May 2012 - 06:00 AM, said:

I used Preview prior to the latest update to display my RAW images simply as a way to delete unwanted images prior to loading into Aperture. Since I updated to 10.7.4, Preview no longer opens any RAW images.

In the abstract Preview should still work. How are you trying to open them (drop launch, double-click, context menu, file dialog) and what happens when you try? Also, what make and model of camera did they come from?

BTW: Even faster than Preview...QuickLook. Unless you're pixel-peeping, of course.

Double click, as I would do previously.

Panasonic GH2

Nothing happens.

Nothing? Like it hasn't picked a different default program for the file type? Can you open the images with Preview explicitly, either by context menu or Preview's own File>Open command? Can you use the Get Info window to assign Preview as the default handler for these images?

Quote

QuickLook works but it is a single image display, no?

No. You can invoke QuickLook with a multi-file selection.

[stoneinapond]

 bastion, on 22 May 2012 - 06:58 AM, said:

 stoneinapond, on 22 May 2012 - 06:32 AM, said:

 bastion, on 22 May 2012 - 06:23 AM, said:

 stoneinapond, on 22 May 2012 - 06:00 AM, said:

I used Preview prior to the latest update to display my RAW images simply as a way to delete unwanted images prior to loading into Aperture. Since I updated to 10.7.4, Preview no longer opens any RAW images.

In the abstract Preview should still work. How are you trying to open them (drop launch, double-click, context menu, file dialog) and what happens when you try? Also, what make and model of camera did they come from?

BTW: Even faster than Preview...QuickLook. Unless you're pixel-peeping, of course.

Double click, as I would do previously.

Panasonic GH2

Nothing happens.

Nothing? Like it hasn't picked a different default program for the file type? Can you open the images with Preview explicitly, either by context menu or Preview's own File>Open command? Can you use the Get Info window to assign Preview as the default handler for these images?

Quote

QuickLook works but it is a single image display, no?

No. You can invoke QuickLook with a multi-file selection.

Tried all of the above. Yes, I can assign Preview as the default, and have, but still no image, not even an error message. There is a momentary "movement" as if it's trying to do something, but then just a blank screen. JPEGs open fine.

I will have a look at QuickLook in the context you suggested.

Many thanks.

[bastion]

 stoneinapond, on 22 May 2012 - 07:16 AM, said:

Tried all of the above. Yes, I can assign Preview as the default, and have, but still no image, not even an error message. There is a momentary "movement" as if it's trying to do something, but then just a blank screen. JPEGs open fine.

I will have a look at QuickLook in the context you suggested.

Many thanks.

Hmmmm. I would expect that under the covers QuickLook and Preview would be using the same routines to turn the image data into a pixel buffer. If you can't get it to show in Preview at all, I'm not sure how much hope to have for QuickLook. Interesting to see what happens though.

It also might be useful to look at the console logs (using /Applications/Utilities/Console.app) when trying to open a file within Preview and see if any useful errors are emitted.

[stoneinapond]

 bastion, on 22 May 2012 - 07:21 AM, said:

It also might be useful to look at the console logs (using /Applications/Utilities/Console.app) when trying to open a file within Preview and see if any useful errors are emitted.

Will try. I'll report back later.

[stoneinapond]

 bastion, on 22 May 2012 - 07:21 AM, said:

It also might be useful to look at the console logs (using /Applications/Utilities/Console.app) when trying to open a file within Preview and see if any useful errors are emitted.

Update.

Last night repaired permissions. No help.

Downloaded RAW update from Apple that someone suggested elsewhere. No help.

Entered a command in Terminal that someone also suggested. No help, although I have little experience with Terminal and may have not done it correctly.

QuickLook works fine but is not as convenient (better than nothing). Console registered nothing.

So tonight I will try a full client combo install of the 10.7.4 update instead of the software update and will report back.

[stoneinapond]

 stoneinapond, on 23 May 2012 - 06:46 AM, said:

Update.

Sadly, combo update did not solve the issue. I guess it's time to make a bug report to Apple.

[bastion]

 stoneinapond, on 24 May 2012 - 07:18 AM, said:

Update.

Sadly, combo update did not solve the issue. I guess it's time to make a bug report to Apple.

That's unfortunate. Worse: it's not going to be much of a bug report, which also means relatively low odds it's going to be fixed any time soon.

[stoneinapond]

 bastion, on 24 May 2012 - 09:36 AM, said:

 stoneinapond, on 24 May 2012 - 07:18 AM, said:

Update.

Sadly, combo update did not solve the issue. I guess it's time to make a bug report to Apple.

That's unfortunate. Worse: it's not going to be much of a bug report, which also means relatively low odds it's going to be fixed any time soon.

Reported, and I've included a link to this thread. But yes, not expecting much, although Preview is supposed to be a catchall utility. We shall see. Thanks for your contribution.

[bastion]

 stoneinapond, on 24 May 2012 - 10:33 AM, said:

 bastion, on 24 May 2012 - 09:36 AM, said:

 stoneinapond, on 24 May 2012 - 07:18 AM, said:

Update.

Sadly, combo update did not solve the issue. I guess it's time to make a bug report to Apple.

That's unfortunate. Worse: it's not going to be much of a bug report, which also means relatively low odds it's going to be fixed any time soon.

Reported, and I've included a link to this thread. But yes, not expecting much, although Preview is supposed to be a catchall utility. We shall see. Thanks for your contribution.

The problem is that Preview *is* a catchall utility. It's not that I think Apple would consider a problem with it unimportant, but that I think without any error messages or a reliable reproducible test case they're not even going to know what to look for. There's certainly some kind of local component to the problem, so there may not even be a reliable way for them to reproduce it.

Curious: Did you happen to try opening one of these files in Preview while logged into a different account?

[stoneinapond]

 bastion, on 24 May 2012 - 12:00 PM, said:

Curious: Did you happen to try opening one of these files in Preview while logged into a different account?

No, but that's a good idea. Will try tonight if I have time.

[stoneinapond]

Just wanted people to know that Preview now once again opens my RAW images. It must of happened with the last software updates that I did within the last few weeks.

Somebody IS listening.