[bk201]

Has anyone sent their mac to get to get multiple repairs?
I'm looking to get my ac charger replaced, HDD replaced, audio jack fixed, and rubber feet.
Has anyone exaggerated minor HDD problems and has had Apple successfully replace their HDD for a bigger one?
If that's possible then would it be customary for apple to replace old 250gb HDDs from 2010 mbp with 500gb HDDs of the current mbp or even 2011?
The things I really need fixed are my charger and audio jack, but would it be worth the trouble to have them try to replace my HDD?
I'm trying to get the most out of my applecare plan since it'll be expiring sometime in early 2013.
Thanks in advance!

[macnuke]

with legit problems.... you get a 250G to replace your 250G.
it's very very rare to get upgraded.
you will get he cosmetics fix such as the feet you are talking about.

but Apple is pretty good at calling BS on repairs that aren't really needed.

and if you do get the HD replaced... i hope you have a good backup...
Apple says they can move it... but don't trust them to get it right.

[Typhoon14]

Ignoring the ethics of faking hardware problems, I have never known Apple to replace any part with anything but the exact same part. If they have to replace the entire computer for some reason, they'll generally replace it with an equivalent model from their current lineup, but that's the only way you're getting a free upgrade.

That said, what do you consider a "minor" hard drive problem? Any physical problem with the hard drive should not be considered "minor", and would definitely make you eligible for a replacement (not an upgrade.)

[bk201]

Typhoon14, on 26 June 2012 - 06:49 PM, said:

Ignoring the ethics of faking hardware problems, I have never known Apple to replace any part with anything but the exact same part. If they have to replace the entire computer for some reason, they'll generally replace it with an equivalent model from their current lineup, but that's the only way you're getting a free upgrade.

That said, what do you consider a "minor" hard drive problem? Any physical problem with the hard drive should not be considered "minor", and would definitely make you eligible for a replacement (not an upgrade.)

In regards to the minor HDD problem, I've noticed that my mac has been operating noticably slower than the day I got it. I even upgraded from 4gb of ram to 8gb. From my understanding, slowdowns are due to problems with the HDD not spinning fast enough. I had my first generation ipod nano replaced for a sixth generation nano but that was only because Apple did a recall. I was hoping to see if I could get lucky again.

[Typhoon14]

bk201, on 27 June 2012 - 02:44 AM, said:

In regards to the minor HDD problem, I've noticed that my mac has been operating noticably slower than the day I got it. I even upgraded from 4gb of ram to 8gb. From my understanding, slowdowns are due to problems with the HDD not spinning fast enough. I had my first generation ipod nano replaced for a sixth generation nano but that was only because Apple did a recall. I was hoping to see if I could get lucky again.

This is almost certainly software-related. The rotational speed of your hard drive does not degrade with age.

Apple's repair policy for iPods/iPhones is different. They don't try to repair them (not for the customer anyway, they may refurbish them on their own time) - they simply give you a new one. This is not true of Macs.