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Best Buy copies the Apple Store
#2
rumplestiltskin 
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Posted 06 July 2012 - 04:49 AM
You can put lipstick on a pig but...
#3
futuredrop
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Posted 06 July 2012 - 05:40 AM
Uh-huh.
#5
newsjunkie
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Posted 06 July 2012 - 06:15 AM
The most annoying thing about BestBuy, that I personally feel would lead to its demise, is that when you find the elusive staffer to answer the question they read the product's label as if I can't do that myself...
#6
danielmclark
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Posted 06 July 2012 - 06:33 AM
The Apple Store succeeds because it has two things going for it: excellent products and excellent shopping experience. Best Buy can copy the shopping experience, but they can't copy the products. It's still cheaper and more efficient to shop online vs. going into a Best Buy. Plus, with Apple, everything is pretty much the same price online and off, so there's an incentive to shop at the local store: you don't have to wait for a delivery.
#7
morgan3nelson
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Posted 06 July 2012 - 06:41 AM
Best Buy needs to do more than change their stores and their employee availability. The first thing they should do is get rid of the Dynex branded crap. Then they should get rid of the stupid K-mart crap - espresso machines, water filtration bottles, As Seen on TV fitness garbage, and "cheap-o" electronics. Then they need to significantly reduce the amount of Windows junk they sell in their stores. let the sub-standard equipment be ordered online only and warehouse the higher end equipment. This will greatly change the clientele that frequents the Best Buy stores from bottom feeder bargain browsers to shoppers of quality who actually have MONEY.
#8
leicaman
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Posted 06 July 2012 - 06:53 AM
The biggest benefit of buying at Best Buy is 36 months same as cash for TVs. And they are putting less emphasis on TVs. They have to do something. I've bought my Macs online because that's the easiest way to get a custom configuration. But if I can get a second generation MacBook Pro with Retina display and have the RAM maxed out I might just do it at Best Buy in Oregon. No tax and at least 18 nomths same as cash.
This post has been edited by leicaman: 06 July 2012 - 06:58 AM
Eric
Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. - Martin Luther King, Jr.
Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. - Martin Luther King, Jr.
#9
macless
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Posted 06 July 2012 - 07:00 AM
They've been copying the look for the past year and a half, this was inevitable. The Apple products are all stored on Aplle/Gap like tables.you then walk straight up to the table with chairs in the center of the computer department..
#10
JohnMacUser31
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Posted 06 July 2012 - 07:10 AM
I go in the local Best Buy now and then, but every time I do, an employee will eventually come over to ask if I need help with anything (which I don't mind, of course), but then they'll start up on a pitch for satellite TV service. The last time I was in there, I had two employees do this, within a couple minutes of each other.
#11
macless
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Posted 06 July 2012 - 07:13 AM
newsjunkie, on 06 July 2012 - 06:15 AM, said:
The most annoying thing about BestBuy, that I personally feel would lead to its demise, is that when you find the elusive staffer to answer the question they read the product's label as if I can't do that myself...
With all due respect it is impossible for someone to know every aspect of their seasonal or temporary job they often read the label so that with the next customer they may not have to .Best buy does not hire the brightest just the youngest and sharpest looking most believable looking people . Although my last shopping experience was a good one I think they need a lot of work when it comes to customer service . And by the way the one that I shop has an Apple genious with about 12 years experience. And can tell you about every Mac ever made they should have a Bobby M. In every store.
#12
BrianRothschild
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Posted 06 July 2012 - 07:38 AM
Wow, what a surprise!!!! (not). As a former employee of Apple I can say that they are not days, or weeks, or even months ahead of the competition or distributers and retailers. They are YEARS ahead and will remain that way. Apple sets the precedent when it comes to retail and you either fall in rank and file, or your gone!
#13
reden
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Posted 06 July 2012 - 08:28 AM
Hahaha "an elusive Best Buy staffer." It's one of the reasons why I don't like Best Buy so much. At least if I go to Fry's electronics, I know where to find them, they're rude, but at least I know where they are. In a Best Buy, they're like unicorns.
#14
DarkSith
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Posted 06 July 2012 - 08:44 AM
To everyone with an 'elusive BB employee' problem, it must be your stores. The store I go to here in AZ never has a shortage of employees wandering around asking me if I need help and they are usually 'stationed' in the section they work in.
