Macworld Forums

Macworld Forums: Imac and Epson - Macworld Forums

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Imac and Epson OSX print function

#1 User is offline   texasylum 

  • Newbie
  • Pip
  • Group: New Members
  • Posts: 2
  • Joined: 17-July 12

Posted 17 July 2012 - 09:46 AM

Hi all,

I have an Epson 7900 I use for giclee printing. Last night while printing, the print monitor crashed and the file I had queued to the 7900 did not print. I rebooted both mac and printer and sent the file again... the file shows in the 7900 monitor window with a status of "sending data to printer". Then disappears. and the status goes back to "printer ready". Nothing ever prints.

The printer WILL however, print the nozzle check grid with no problem and tells me how much paper and ink I have, so there is some level of communication happening. I can also print the same file to my Epson 1400 with no problem. This is obviously not a hardware issue. Tried printing from several different applications and all have the same result... they seem to "chew" on the file but never print it. I spent an hour on the phone with Epson and they updated my driver and told me to use a shorter USB connection. Still having the same results.

Now I'm thinking this may be an Apple issue instead of an Epson one, (Epson also suggested this, go figure)so I reinstalled my OSX (Lion) and still have the same problem.

Any thoughts?
0

#2 User is offline   bastion 

  • Power User
  • PipPipPipPip
  • Group: Members
  • Posts: 9,095
  • Joined: 14-October 04

Posted 17 July 2012 - 12:04 PM

View Posttexasylum, on 17 July 2012 - 09:46 AM, said:

Hi all,

I have an Epson 7900 I use for giclee printing. Last night while printing, the print monitor crashed and the file I had queued to the 7900 did not print. I rebooted both mac and printer and sent the file again... the file shows in the 7900 monitor window with a status of "sending data to printer". Then disappears. and the status goes back to "printer ready". Nothing ever prints.

The printer WILL however, print the nozzle check grid with no problem and tells me how much paper and ink I have, so there is some level of communication happening. I can also print the same file to my Epson 1400 with no problem. This is obviously not a hardware issue. Tried printing from several different applications and all have the same result... they seem to "chew" on the file but never print it. I spent an hour on the phone with Epson and they updated my driver and told me to use a shorter USB connection. Still having the same results.

Now I'm thinking this may be an Apple issue instead of an Epson one, (Epson also suggested this, go figure)so I reinstalled my OSX (Lion) and still have the same problem.

Any thoughts?


Give this a try.
http://support.apple...iewlocale=en_US
0

#3 User is offline   texasylum 

  • Newbie
  • Pip
  • Group: New Members
  • Posts: 2
  • Joined: 17-July 12

Posted 17 July 2012 - 12:39 PM

Thanks, I'll give it a whirl and post the results.
0

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users