Apple pulls Lion from the Mac App Store

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Apple pulls Lion from the Mac App Store

#15 nmpike

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Posted 25 July 2012 - 11:10 AM

The Mac App Store (and iOS too): Where you basically are renting your apps, because if the developer pulls it, you can never get it back.

Imagine spending $300 on an app... the company that made the app goes out of business and does not renew their developer license... we have to reinstall the app because the machine went up in smoke...

The $300 app is gone... never to be used again... sure.. trust the Mac App Store cloud! I'll stick to direct downloads...

You paid for your Mac, but apple owns it... yes this happened to us.

-3

#16 TheTSArt

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Posted 25 July 2012 - 11:20 AM

LelandHendrix, on 25 July 2012 - 10:58 AM, said:

TheTSArt, on 25 July 2012 - 09:33 AM, said:

Dan Frakes, on 25 July 2012 - 09:28 AM, said:

JohnWolfe, on 25 July 2012 - 09:22 AM, said:

If you did previously purchase lion you can re-download by opening the mac app store and holding down the option key when clicking on the purchases tab.

Yep, great tip. We're updating the article.

Lion still does not show up for me with option clicking.

I just used VNC to connect to my mini that I had started downloading Mountain Lion.

When I held the option key, and then clicked "Purchases" in menu bar of the Mac App Store, I could scroll down and see Mac OS X 10.7 Lion really did show up.
Do your other Mac App Store purchases show up I'm the last?
Are you signed in to the Mac App Store using the account with which your purchased Lion, or with the address you registered the computer you bought that came with Lion?
Do you another machine you can try this on?

When I option click purchases, the list reloads, but Lion is not there. Yes, I'm signed in on the machine I bought Lion (and still running it) and every other purchase is there. Checked on another Mac and Lion is not showing there either.

#17 cseeman

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Posted 25 July 2012 - 11:25 AM

Hmm, I have a MacPro with Snow Leopard. I installed Mountain Lion on MBP.
I open the AppStore on MacPro, open Purchases and BOTH Mountain Lion AND Lion are AVAILABLE for download. I did not use Option key. This is repeatable behavior.

#18 LelandHendrix

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Posted 25 July 2012 - 11:27 AM

nmpike, on 25 July 2012 - 11:07 AM, said:

This is why buying from the Mac App store is a BAD IDEA!!! If a developer pulls an app and you bought it, its gone for good, you can never get it back.. this happened to an app we spent several hundred dollars on... here is an excellent write up about it:

http://michaelpike.c...-are-dangerous/

Unless you made a backup of your app, just like Iin the days before the Mac App store and you bought software via Internet.

I have made backups of every single Mac App Store purchase...just in case I need to reinstall something one day when my internet is down. Pretty standard pactice.

Also, Apple has not pulled the app. Anyone who purchased it is still able to download it over and over again, as much as they like--which is the whole point of the Mac App Store.

So in this scenario I can't see how, in any way, buying from the Mac App Store is a bad idea. In fact, it looks like a FANTASTIC idea to me, especially since the prices are so great and it couldn't be more convenient!

It's never happened to me, and I don't expect it to happen, but if for whatever reason a developer "pulls an app" and I need to reinstall it in the future, I can go to any backup copy I've made--just like it has always been. Certainly isn't stopping me, and I'm reaping benefits of great value and superior convenience.

#19 StanDubinaqmz

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Posted 25 July 2012 - 11:33 AM

this is really, really unacceptable. I'm just about ready to make the plunge to Lion and now I have to upgrade to Mountain Lion WHICH DOES NOT HAVE MY KEY APPLICATIONS COMPATIBLE WITH IT! I need to upgrade to Lion -- I don't wish to spend hundreds more for applications that are not yet Mountain Lion compatible!

#20 Dan Frakes

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Posted 25 July 2012 - 11:35 AM

cseeman, on 25 July 2012 - 11:25 AM, said:

Did you, by chance, get Lion via a developer redemption code?

Dan Frakes / Senior Editor, Macworld

#21 LelandHendrix

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Posted 25 July 2012 - 11:40 AM

nmpike, on 25 July 2012 - 11:10 AM, said:

That is an awful lot of hyperbole and exaggeration for one single comment.

The Mac AND iOS App Stores sell app *purchases,* not rentals. The App's developer can't pull it off of your machine, remotely.

Yes, we paid for our Macs, AND WE STILL OWN THEM.

The reason the story you are telling is true is because YOU CREATED IT to be true. You put an app on the app store, and then you pulled it. Now you are posting about the horrors of that happening?

Perhaps you want to sell your apps and outside the Mac/iOS App Stores, and you are discouraging everyone you can from purchasing inside the store because your apps don't happen to be there?

#22 cyberdoc

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Posted 25 July 2012 - 11:41 AM

JohnWolfe, on 25 July 2012 - 09:22 AM, said:

If you did previously purchase lion you can re-download by opening the mac app store and holding down the option key when clicking on the purchases tab.

Doesn't work for me.

#23 LelandHendrix

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Posted 25 July 2012 - 11:43 AM

StanDubinaqmz, on 25 July 2012 - 11:33 AM, said:

Bastion just commented above that the USB media is still available on which to purchase Lion.

#24 LelandHendrix

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Posted 25 July 2012 - 11:47 AM

TheTSArt, on 25 July 2012 - 11:20 AM, said:

LelandHendrix, on 25 July 2012 - 10:58 AM, said:

TheTSArt, on 25 July 2012 - 09:33 AM, said:

Dan Frakes, on 25 July 2012 - 09:28 AM, said:

JohnWolfe, on 25 July 2012 - 09:22 AM, said:

If you did previously purchase lion you can re-download by opening the mac app store and holding down the option key when clicking on the purchases tab.

Yep, great tip. We're updating the article.

Lion still does not show up for me with option clicking.

You should contact Apple Support...since it seems to work for others but not you.

#25 Stewsburntmonkey

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Posted 25 July 2012 - 11:52 AM

nmpike, on 25 July 2012 - 11:10 AM, said:

So you are expecting a company which goes out of business to keep their website and licensing servers running indefinitely? I would expect a company which goes out of business will stop paying its web hosting fees about the same time it stops paying its Apple developer fees, in which case it seems the result will be the same. The only insurance would be backing up the download or getting a physical installation via disc or drive.

#26 LelandHendrix

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Posted 25 July 2012 - 12:03 PM

cyberdoc, on 25 July 2012 - 11:41 AM, said:

JohnWolfe, on 25 July 2012 - 09:22 AM, said:

If you did previously purchase lion you can re-download by opening the mac app store and holding down the option key when clicking on the purchases tab.

Doesn't work for me.

Out of curiosity, did you buy Lion or was it included with a machine purchase? The machine that you're running the App Store on now that can't see the Lion download, what OS is it running and was it used for the purchase? Could the machine that can't see the update actually install Lion IF it could see it? By that, I mean its hardware qualifies and it isn't already running Mountain Lion? It would make sense for Lion to not appear once already upgraded to Mountain Lion.

I first I thought I couldnt download Lion, but I took a moment had to scroll down a lot to find it. But I did ultimately find Lion down in the list, in the spot corresponding to the date when I PURCHASED it. And, the machine I'm browsing from is capable of installing Lion, still running Lion.

This post has been edited by LelandHendrix: 25 July 2012 - 12:15 PM

#27 leicaman

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Posted 25 July 2012 - 12:21 PM

I was going to say how bad this was, because there are plenty of computers that can run Lion that cannot run Mountain Lion. (My Mac Pro 2006 at work) and was thinking this was really bad.

But then I had a year to download and archive the installer for Lion. And I did. So no problem. I can just reinstall it. But, there's also another alternative. Snow Leopard discs are still out there for $29. I have one of those too. And you can upgrade from Snow Leopard directly to Mountain Lion. Apple doesn't still sell Snow Leopard, so you'll have to find it elsewhere. Same with Lion on the flash drive. It's gone.

This is really bad for some people if they want to go to Lion, but haven't yet.

I wonder if this is going to lead to a Mea Culpa from Apple, and some backtracking? :blink:

Eric

Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. - Martin Luther King, Jr.

#28 LelandHendrix

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Posted 25 July 2012 - 12:30 PM

StanDubinaqmz, on 25 July 2012 - 11:33 AM, said:

What software are you talking about, that is compatible with Lion but not compatible with Mountain Lion?

You also said you need to upgrade to Lion, and don't want to spends hundreds more for applications that are not yet Mountain Lion compatible...what do you mean?