How to troubleshoot a kernel panic
#1
Posted 06 February 2013 - 03:30 AM
#2
Posted 06 February 2013 - 07:41 AM
#3
Posted 06 February 2013 - 11:02 AM
#4
Posted 07 February 2013 - 08:33 AM
#5
Posted 07 February 2013 - 01:02 PM
Dotkhan, on 07 February 2013 - 08:33 AM, said:
Frequency of kernel panics doesn't really vary much from one OS version to another. It's much more affected by hardware and the occasional 3rd-party driver.
#6
Posted 07 February 2013 - 01:37 PM
I want to install a different brand of antivirus software but Macs don't have a real uninstaller like Windows. I'm afraid if I install my second or third choice antivirus software I won't be able to uninstall it if I have issues.
#7
Posted 07 February 2013 - 01:45 PM
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Why would you need to run an AV program on a Mac? They do nothing but slow your system down and provide no benefit to the user. That is one of the reasons that I gave up PC's a long time ago.
#8
Posted 07 February 2013 - 08:05 PM
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In my experience, if you just drag the program from the Application folder to the trash most of the files get removed. Most any files left, again in my experience, are plist files and other minor files. I have tried several different AV programs and never had any problems deleting one and installing another.
#9
Posted 07 February 2013 - 08:40 PM
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The only kenel panics I have had were caused by non-compatible drivers on my sierra wireless dongle from AT&T when I upgraded from SL to ML. I am a late arrival to OS X and my only experience is with SL, Lion, and ML.
#10
Posted 08 February 2013 - 03:39 AM
"if that doesn’t work, erase the disk and reinstall everything from scratch."
I have a bit of advice regarding Time Machine which was completely overlooked. To be honest I skimmed over the article looking for some little secret but found nothing new here other than an omission.
If you have read the entire article and you've concluded that your mac starts up from the recovery partition or an external drive with a clean OS X installation then ask yourself, when was the last time my mac started up and did not kernel panic?
If you know the answer, then start up from the recovery partition and restore from your time machine backup to the date nearest to the time your mac ran without issue.
You'll be up and running as soon as the back up is restored.
Time Machine works, use it and you can avoid regrets.
Refer here for more:
http://support.apple...US&locale=en_US
https://support.appl...U6&locale=ru_RU
#11
Posted 08 February 2013 - 03:45 AM
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I encourage you to contact the manufacturer of the original AV program to consult them on how to completely uninstall their software. You should also search for "completely uninstall <the name of the AV software>". You should find the steps on the developer's site.
If you do consider another AV app, seriously consider ESET. It's very good, I don't work for them but it's quality AV software.
See http://www.eset.com/home/ and http://www.eset.com/...ee-facebook-app
#12
Posted 08 February 2013 - 04:15 AM
thisusernamenottaken, on 07 February 2013 - 01:37 PM, said:
I want to install a different brand of antivirus software but Macs don't have a real uninstaller like Windows. I'm afraid if I install my second or third choice antivirus software I won't be able to uninstall it if I have issues.
Windows doesn't have a "real" uninstaller either. The difference is that Apple doesn't pretend to. A vendor who creates a piece of software with a complex enough installation to require an uninstaller is also the only entity with sufficient knowledge to actually create a reliable uninstaller for that product. There's no way to write a reliable generic uninstall process without placing ridiculous and unenforceable restrictions on what is allowed to be placed on the disk in the first place.
#13
Posted 08 February 2013 - 04:19 AM
keithnteri, on 07 February 2013 - 01:45 PM, said:
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Why would you need to run an AV program on a Mac? They do nothing but slow your system down and provide no benefit to the user. That is one of the reasons that I gave up PC's a long time ago.
You need to run anti-malware software on your Mac if you're subject to some authority telling you you must. I, for example, have anti-malware software on my mini because it's required in order for me to be allowed to work from home. For some people that "voice of authority" can just be one in their head telling them that, e.g., it's irresponsible to act as a carrier for Windows malware.
#14
Posted 08 February 2013 - 05:57 AM
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For uninstalling, I have found that AppCleaner (free!) meets my needs.
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