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I have a problem with firefox, chrome and photoshop I can't drag and drop images to photoshop icon dock

#1 User is offline   sethnight 

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  Posted 29 August 2013 - 08:21 AM

This is my first post in this forum, I'm writing because after reinstall the Mountain Lion (10.8.4), I realized that dragging an image from Chrome (29.0.1547.62) to the dock icon Photoshop CS6 the icon is not active and therefore the program does not open with the image, I tried with firefox (23.0.1) and the dock icon photoshop is animated and open photoshop but show the following message "Could not complete your request because Photoshop does not recognize this type of file." I tried with SAFARI and all fine, without problems. I note that before reinstallation and after doing a clean install (I do a back up, I formated the hard drive and install the mountain lion) this option worked perfect.

I check the following path ~ / Library / Caches / TemporaryItems that is where store the pictures as you take the browser and when stored in the folder but never open photoshop, I want to emphasize that opening photoshop and open a blank canvas, I can drag and drop (drag and drop) and the image appears, but with the dock icon anymore.

I have many theories but also not solve:

1. It's a permissions problem.
2. Any option is not enabled (OS X or photoshop) or not installed
3. Some kind of incompatibility, but again and worked without problems.

I hope you can help me because that makes life much easier option.

Note: If the post is misplaced and please excuse Move it where it needs to go. Thank you.
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#2 User is offline   smax013 

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Posted 31 August 2013 - 04:55 AM

View Postsethnight, on 29 August 2013 - 08:21 AM, said:

This is my first post in this forum, I'm writing because after reinstall the Mountain Lion (10.8.4), I realized that dragging an image from Chrome (29.0.1547.62) to the dock icon Photoshop CS6 the icon is not active and therefore the program does not open with the image, I tried with firefox (23.0.1) and the dock icon photoshop is animated and open photoshop but show the following message "Could not complete your request because Photoshop does not recognize this type of file." I tried with SAFARI and all fine, without problems. I note that before reinstallation and after doing a clean install (I do a back up, I formated the hard drive and install the mountain lion) this option worked perfect.

I check the following path ~ / Library / Caches / TemporaryItems that is where store the pictures as you take the browser and when stored in the folder but never open photoshop, I want to emphasize that opening photoshop and open a blank canvas, I can drag and drop (drag and drop) and the image appears, but with the dock icon anymore.

I have many theories but also not solve:

1. It's a permissions problem.
2. Any option is not enabled (OS X or photoshop) or not installed
3. Some kind of incompatibility, but again and worked without problems.

I hope you can help me because that makes life much easier option.

Note: If the post is misplaced and please excuse Move it where it needs to go. Thank you.


What kind of image file? The only suggestion that I can immediately think of is to make sure you have it set so that Photoshop is the default program used for that image type. To my knowledge, that should NOT matter, but you never know.
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#3 User is offline   icerabbit 

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Posted 02 September 2013 - 07:55 PM

If it works between Safari & Photoshop, it would seem that the essentials in PS are there to "receive the file".

Did you have FF 23 before? Or is that a new element in the mix? Since the reinstall.

I've had a couple unrelated issues including hard crashes with FireFox 23, which I haven't had for years, so, maybe FF is not passing on the image correctly to Photoshop?
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