Sign In
Register
Help
If I don't use my iPod for awhile, when I go to power it on, it resets its self. And in another situation I will be
listening to music or browsing the menus and it will reset. (The first case happens more often.) Is this something I should be worried about. It has not lost my music though.
Also, If I leave it plugged in to the wall overnight (while I sleep) the battery does not say that it is fully charged, although the charging screen (the BIG battery that takes up the whole screen) says charging complete. Should I have this checked out?
Thanks in advance!
Page 1 of 1
Constantly Reseting
#1
Switching_Soon 
- Member
-
- Group: Members
- Posts: 237
- Joined: 20-September 03
Posted 14 May 2004 - 03:53 PM
MultiQuote
#2
TimTheCat
- Member
-
- Group: Members
- Posts: 66
- Joined: 22-January 04
Posted 15 May 2004 - 08:38 AM
Can't address the reset issue, but the not-fully-charged icon happenes to me too.
It has been noted by others, as well, and seems to be a display bug. The pod is charged, and it shows full charge later on.
-tim
It has been noted by others, as well, and seems to be a display bug. The pod is charged, and it shows full charge later on.
-tim
#3
Darmok
- Member
-
- Group: Members
- Posts: 91
- Joined: 09-July 01
Posted 15 May 2004 - 12:40 PM
Hi,
I was having similar issues with my 40 GB iPod, and I took it to my local Apple store to have it checked out. Everything was fine but this is what they told me:
1.) If you don't use the iPod for a few days, it goes from 'Sleep' to "Deep Sleep'. When in deep sleep mode, it essentially is completely off and hence why it looks like it's rebooting when you turn it on again. Mine also reboots spontaneously every now and again, but infrequently enough that I'm not concerned. I just chalk it up to the occasionally hiccup, as with anything in software.
2.) The latest version of iPod firmware polls the battery status and updates the screen display far less often than before. This was apparently in response to people who complained that the iPod battery display was very, very unreliable before, essentially changing from almost full charge to almost no charge in the span of a few minutes, depending on disk activity. In the new firmware, the battery display can take up to 10 minutes (I was told) to equilibrate at an approximately true value. This was to give the iPod some time to determine the operating conditions before reporting battery life. I have the same issue where the big status indicator says fully charged, but when I pull it out of the dock the meter only reads 1/4 full. I just go about using it normally, and usually within 10 minutes or so the meter reads correctly.
Hope that helps.
D
I was having similar issues with my 40 GB iPod, and I took it to my local Apple store to have it checked out. Everything was fine but this is what they told me:
1.) If you don't use the iPod for a few days, it goes from 'Sleep' to "Deep Sleep'. When in deep sleep mode, it essentially is completely off and hence why it looks like it's rebooting when you turn it on again. Mine also reboots spontaneously every now and again, but infrequently enough that I'm not concerned. I just chalk it up to the occasionally hiccup, as with anything in software.
2.) The latest version of iPod firmware polls the battery status and updates the screen display far less often than before. This was apparently in response to people who complained that the iPod battery display was very, very unreliable before, essentially changing from almost full charge to almost no charge in the span of a few minutes, depending on disk activity. In the new firmware, the battery display can take up to 10 minutes (I was told) to equilibrate at an approximately true value. This was to give the iPod some time to determine the operating conditions before reporting battery life. I have the same issue where the big status indicator says fully charged, but when I pull it out of the dock the meter only reads 1/4 full. I just go about using it normally, and usually within 10 minutes or so the meter reads correctly.
Hope that helps.
D
#4
MacCheetah3
- Power User
-
- Group: Members
- Posts: 6,645
- Joined: 02-April 01
Posted 15 May 2004 - 01:21 PM
Hi
As stated, for the most part, above.
I don't know the exact timing but that is correct. After a certain amount of hours, I'm going to guess around 12-18 the iPod goes from Sleep (Standby) mode to Off. This is done in order to conserve more power. So, essentially it is booting when you attempt to use it again.
No. This is quite normal as well. Apple understands this with any battery powered device that the status meters aren't the most accurate items on the planet. This is especially visible when the iPod is rebooted/booted. It takes some time for the software to re-calibrate the meter and become more accurate the longer you use the iPod. Battery status should become a little more accurate if you completely charge and completely discharge (use it until it shuts off) as this will allow the software to better determine how long it than lasted per charge. It is the same thing with Apple's portable computers and they know this. Lesson: Don't completely trust battery meters, they are there to give you a general idea.
This isn't normal. If it happens more than a very rare occasion I would Restore your iPod and see if that helps. Warning Restoring erases all data and reverts everything back to factory settings...So make sure you have all of your music in iTunes or otherwise backed-up and any other data on your iPod. If that doesn't work and you are under warranty, I'd give Apple a call.
MacCheetah3
Apple PowerBook G4 Titanium 1GHz, 1GB, 60GB, SuperDrive, Airport, Mac OS X
Apple Power Mac G4 Sawtooth 400MHz, 768MB, 80GB, DVD, Mac OS X
15GB iPod
Debug Computer Services http://www.click2debug.com
As stated, for the most part, above.
In reply to:
If I don't use my iPod for awhile, when I go to power it on,
If I don't use my iPod for awhile, when I go to power it on,
I don't know the exact timing but that is correct. After a certain amount of hours, I'm going to guess around 12-18 the iPod goes from Sleep (Standby) mode to Off. This is done in order to conserve more power. So, essentially it is booting when you attempt to use it again.
In reply to:
Also, If I leave it plugged in to the wall overnight (while I sleep) the battery does not say that it is fully charged, although the charging screen (the BIG battery that takes up the whole screen) says charging complete. Should I have this checked out?
Also, If I leave it plugged in to the wall overnight (while I sleep) the battery does not say that it is fully charged, although the charging screen (the BIG battery that takes up the whole screen) says charging complete. Should I have this checked out?
No. This is quite normal as well. Apple understands this with any battery powered device that the status meters aren't the most accurate items on the planet. This is especially visible when the iPod is rebooted/booted. It takes some time for the software to re-calibrate the meter and become more accurate the longer you use the iPod. Battery status should become a little more accurate if you completely charge and completely discharge (use it until it shuts off) as this will allow the software to better determine how long it than lasted per charge. It is the same thing with Apple's portable computers and they know this. Lesson: Don't completely trust battery meters, they are there to give you a general idea.
In reply to:
And in another situation I will be listening to music or browsing the menus and it will reset.
.And in another situation I will be listening to music or browsing the menus and it will reset.
This isn't normal. If it happens more than a very rare occasion I would Restore your iPod and see if that helps. Warning Restoring erases all data and reverts everything back to factory settings...So make sure you have all of your music in iTunes or otherwise backed-up and any other data on your iPod. If that doesn't work and you are under warranty, I'd give Apple a call.
MacCheetah3
Apple PowerBook G4 Titanium 1GHz, 1GB, 60GB, SuperDrive, Airport, Mac OS X
Apple Power Mac G4 Sawtooth 400MHz, 768MB, 80GB, DVD, Mac OS X
15GB iPod
Debug Computer Services http://www.click2debug.com
#5
Switching_Soon
- Member
-
- Group: Members
- Posts: 237
- Joined: 20-September 03
Posted 16 May 2004 - 08:23 AM
Thanks for the help! I had no clue about the "Deep sleep" mode. I guess that would explain it. Its just like shutting down your computer compared to putting it in sleep. (Never thought of it this way!) Just for future reference, how would I go about restoring my iPod? (Most likely a stupid question.) I will have to monitor it better to see how often it happens. Thanks again for the help!
#6
MacCheetah3
- Power User
-
- Group: Members
- Posts: 6,645
- Joined: 02-April 01
Posted 16 May 2004 - 09:47 AM
Hi
Apple Knowledge Base Article #60983 - Restoring iPod to factory settings
...And haven't you ever heard the phrase, "The only stupid question is the question you never asked"
MacCheetah3
Apple PowerBook G4 Titanium 1GHz, 1GB, 60GB, SuperDrive, Airport, Mac OS X
Apple Power Mac G4 Sawtooth 400MHz, 768MB, 80GB, DVD, Mac OS X
15GB iPod
Debug Computer Services http://www.click2debug.com
In reply to:
Just for future reference, how would I go about restoring my iPod? (Most likely a stupid question.)
Just for future reference, how would I go about restoring my iPod? (Most likely a stupid question.)
Apple Knowledge Base Article #60983 - Restoring iPod to factory settings
...And haven't you ever heard the phrase, "The only stupid question is the question you never asked"
MacCheetah3
Apple PowerBook G4 Titanium 1GHz, 1GB, 60GB, SuperDrive, Airport, Mac OS X
Apple Power Mac G4 Sawtooth 400MHz, 768MB, 80GB, DVD, Mac OS X
15GB iPod
Debug Computer Services http://www.click2debug.com
Page 1 of 1
