[banhjiu]

I was burning a MP3 cd with Toast 5.1.3, when it almost finished (about 95%), it reported error of reading data, when i pressed OK, the CD tray eject (the CD now I can play well with other computer). Then the tray always eject every 20 seconds, the worst is it doesn't mount any CD put in, just stay there and eject after few second. When I turn the machine on or off it also eject!! Now have to close it by hand and can not use any more!

Anybody know what had happened? Help please!

Wing.

[banhjiu]

Please please help, I'm in big trouble now with my CD reader!

[Nobody]

Hello banhjiu,
Give us some more information.
What OS are you using and what type of Mac is this? What kind of CDRW is this, internal or external?
Don't worry we will figure it out!
Jim

[banhjiu]

My machine is Power G4 733, Sony internal CDRW.

I was using OSX with Toast. Now what ever I startup from OS9 or X the satuation is the same. I'm just leaving the tray out now.

Thank you so much Jim, I see help.

Wing

[Nobody]

OK since this is happening in OS X as well as OS 9. Let's try some things in OS 9 first.
Boot up in OS 9 with the extensions disabled (hold down the "shift" key as you start up. Can you now mount a CD?
Jim

[banhjiu]

Ya, I've done that before Jim. Didn't work.

I took it to AppleCare Sat. Hardware problem, could not repair. images/icons/frown.gif I've been just using it not more thrn 6 months, and burning no more than 5 cds.

Now the new one is Yamaha. (forgot to tell, I'm in Vietnam, machine bought at Australia, so no warrenty. The VN AppleCare said that.) $170 US, is that expensive?

Wing.

[Nobody]

No, that is not a bad price for where you are.
The thing that concerns me is the co-incidence of the burning of the CD and the problem you encountered after.

What I mean is many not so great repair facilities will always say it is a hardware problem without doing a full diagnostic on the computer first. I would be weary.
Is there another place you could go to get a second opinion?
It just seems too co-incidental to me.
I could be wrong, but it is better to check it out than to spend money un-necessarily.
Your call on this of course.

I guess I don't understand warrantees all that well but I would think that if you have a receipt showing the date of purchase that the warranty should be honored regardless of the country of origin in which it was purchased.
Contact Apple on this.
The WWW can be a wonderful thing in these circumstances. Something just doesn't sound right here.....
Jim