Posted 15 May 2007 - 11:28 AM
Y'all gotta stop drinking the Cool Aid.
I have never quite understood why the Mac community is so ga ga over Disk Warrior. I think that Alsoft has struck a magical marketing gold mine: people seem to just believe that Disk Warrior is terribly sophisticated and clever at what it does, when in fact 99% of users are clueless. It's a black box. Most users don't know what's inside.
Is it superior to Disk Utility? Sure, it probably is. I guess.
It is a flawless, five-mouse product? Gimme a break! In my years of using the application, I have had numerous problems with this application:
Pre v4 DW has crashed on me during repair on several occasions over the years. v4 is fine so far, but I also haven't had to use it much yet.
Unlike the usual glowing reports, I have had directory corruption that it couldn't repair... and once, Disk Utility repaired what Disk Warrior would not. DW crashed every time, Disk Utility handled it just fine. Only once, but hey... I'm just saying it's obviously not perfect.
One of the latest iterations of v3 had a significant, reproducible bug which caused the app to crash predictably at the end of every directory repair. It was a harmless known issue, but it was freaky to the uninitiated. I personally watched a few Mac users get spooked by that one!
The company's customer service and tech support is sketchy, and their website and upgrade paths have always been poorly designed. I have to agree with an earlier post: there is a contempt for customers at that company. They seem to think, "Don't you know that we have the One True Disk Utility you stupid customer?" Eye roll.
I'm just sayin'.