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Gray Screen

#1 User is offline   vr6forme Icon

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Posted 02 November 2007 - 02:58 PM

I am using a G3 Ibook, Blueberry, it was running OS 9.0, I updated to OS 9.2 and than tried to install an upgrade OS 10.1, and thats where I ran into problems. Now the computer only boots to a gray screen with the mouse pointer in the upper left corner. I have tried pretty much everything, rebooting with the original disks while holding down the c key, tried the reset PRAM, pushed the reset button up by the power key and all I get is the gray screen with the mouse. When I reboooted with the original disks it brought up a mac icon and some script below and the cd ran and sounded like it was doing something but than it would shut down, and when I started it, same screen. I tried the boot in safe mode but I can't get it to boot in safe mode.
Any help woul be greatly appreciated, I really like my iBook even tho its old.
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#2 User is offline   scubbasteve Icon

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Posted 03 November 2007 - 05:46 AM

Did you delete the os 9? If you didn't when you try to boot, hold the option key then log back into os9. Let me know if that works.
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#3 User is offline   vr6forme Icon

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Posted 05 November 2007 - 08:24 AM

It didn't work, when I hold the option key down when booting up I get a screen that shows the hard drive icon, an circle arrow icon, and a arrow pointing right, and when I press enter it goes right to the gray screen. There is a box around the arrow pointing right and I am not able to get that box to move, the mouse does not respond....
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#4 User is offline   Naphtali Icon

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Posted 05 November 2007 - 12:22 PM

"It shows the hard drive icon." If there is nothing seriously amiss, your screen should show all bootable drives and partitions.
If you see only one drive icon, is it one for booting into OS 9.x, or OS X?
When you insert your Install CD and go through the same procedure with the OPTION key, does not the CD show as being available? And assuming it does, does it have an OS 9.x system available from which to install/restore as well as OS X?
*
If all else fails, can you have access to another computer w/CD-R? If you can get access, you might consider downloading from Apple's web site OS 9.x, burning a CD and installing OS 9 from that disk.
Just some thoughts.
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#5 User is offline   vr6forme Icon

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Posted 05 November 2007 - 10:18 PM

If there is a CD in the drive it will show a Macintosh HD icon, a picture of a box and smiley mac logo, and it will show the CD icon, a picture of a CD and the same smiley logo. It doesn't say if it is OS 9 of any numbers. At this blue screen I get the mouse pointer off the left side of the window, but it doesn't respond very well to the mouse.
How would I install the OS 9 system? I have the original software install disk, and the Software Restore CD's. When i insert either of the disks and hold the c key, the computer goes to another screen and the cd runs like its doing something but that it just shuts down and when I boot I get the same screen.
Thank you for your help, I appreciate it.
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#6 User is offline   Naphtali Icon

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Posted 06 November 2007 - 11:32 AM

Quote:

How would I install the OS 9 system? I have the original software install disk, and the Software Restore CD's. When i insert either of the disks and hold the c key, the computer goes to another screen and the cd runs like its doing something but that it just shuts down and when I boot I get the same screen.


I run OS 9.2.2.
I am uncertain whether restoring OS 9 from your OEM disks will initialize the hard drive onto which you "restore." If creative work on the drive now is important -- and not backed up or archived -- before you do anything, find out if your data will be lost upon restoring. If it will be lost, don't do anything on your own. Take the OEM disks and the computer to the nearest Apple retail store. There will be an "experts" section (not sure of the name) where human skilled beings will help you solve your problem.
Text on OEM PowerBook 1GHz/SuperHow to install OS X and OS 9.2.2 follows*
Read Before You Install
Use the Software Install and Restore DVD that came with your computer to install Mac OS X,
Mac OS 9, or the applications that came with your computer. You can also use the DVD to restore your computer to its original factory settings.
To start the installation process, you must start up your computer using Mac OS X. If you can't start up with Mac OS X, you should insert the Software Install and Restore DVD and restart the computer while holding down the C key; then follow the instructions below to install Mac OS X beginning with step 3.
If installing software onto a portable computer, it is advisable that your system be powered by the power adapter during the process to ensure an uninterrupted installation.
If you need to restore the computer to original factory settings, back up all essential files prior to beginning the installation.
To install Mac OS X
1) Insert the Software Install and Restore DVD that came with your computer.
2) Double-click the Install Mac OS X icon.
3) Follow the onscreen instructions.
4) Select the destination disk for installation, and then click Options.
5) Continue following the onscreen instructions. If you would like to restore your computer to its original factory settings, select Erase and Install. In most cases, choose Mac OS Extended (HFS Plus). To continue restoring your computer to the original factory settings, follow the below instructions below for installing Mac OS 9 and applications.
Note: To reinstall the Mac OS X Classic environment, you also need to reinstall Mac OS 9. See the instructions below for installing Mac OS 9.
To install Mac OS 9 or the applications that came with your computer
1) Insert the Software Install and Restore DVD that came with your computer.
2) Double-click the Install Applications & Mac OS 9 icon.
3) Follow the onscreen instructions.
To restore the computer to the original factory settings, select Restore All.
Note: iCal, iPhoto, iTunes, and iMovie are part of Mac OS X. To install them, you must follow the instructions for installing Mac OS X.
Quitting the Installer
If you need to quit the Installer before the installation process is complete, choose Quit from the Installer menu and click Restart, then hold down the mouse or trackpad button to eject the Software Install and Restore DVD. You may be able to eject the DVD by pressing the eject button on a tray-loading optical drive or the Media Eject key on the keyboard. Your computer restarts using your current startup disk.
Note: If you have already clicked Upgrade or Install, wait until installation finishes.
Erasing and formatting your disk
When you install Mac OS X, you can erase the destination disk. In the "Select a Destination" pane of the Installer, click the Options button. Select Erase and Install and then choose a format. In most cases, choose Mac OS Extended (HFS Plus).
You can also divide your hard disk into several partitions before you install Mac OS X. In the Installer menu, choose Open Disk Utility and click Partition. Partitioning the disk erases the entire hard disk, so be sure to back up your files first. To install Mac OS 9 or the applications that came with your computer onto a specific partition, you must first start up the computer
from that partition and then run the installation process.
Important: Do not choose UNIX File System (UFS) as the format for the destination disk unless you need to work with this format. If you choose UNIX File System, you must install Mac OS 9 and your Mac OS 9 applications on a Mac OS Extended format disk to use them with the Classic environment.
Upgrading your applications and other software
Use Software Update to download and install the latest software versions, drivers, and other enhancements from Apple. If you are connected to the Internet, Software Update automatically alerts you when an update is available. You can also check for updates manually by choosing System Preferences from the Apple menu and then clicking Software Update.
For best results with Mac OS X, upgrade your applications to versions that are built for Mac OS
X. Check the Mac OS X website for information about available Mac OS X applications:
www.apple.com/macosx/
You should also check with developers for the latest versions of your applications.
2002 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, and Mac are trademarks of Apple
Computer, Inc., registered in the U.S. and other countries. iMovie, iPhoto, and iTunes are trademarks of Apple Computer, Inc.
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#7 User is offline   vr6forme Icon

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Posted 06 November 2007 - 12:52 PM

Thanks for the reply, but the computer will not boot from the factory CD, it will not boot up at all, just goes to the gray screen. I can get it to boot into firmware, but I do not know any commands to do anything or run to see what is wrong.
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