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MobileMe: What you need to know

#71 User is offline   bynkii Icon

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Posted 18 June 2008 - 12:58 PM

[quote name='solipsism']
>

bynkii said:

> So let me get this straight. You want Apple to provide, as part of Mobileme, data retention that you will presumably rely upon, with no guarantee of reliability whatsoever?

This really isn't hard stuff to get so I am posting the .Mac terms and conditions that relate to this discussion.

"While Apple makes reasonable efforts to ensure that .Mac is available at all times, Apple does not guarantee, represent or warrant that .Mac services will be uninterrupted or error-free, and Apple does not guarantee that users will be able to access or use all the .Mac features at all times.

"Subject to any specific license agreements for various .Mac software features (including third party software), Apple may change, suspend or discontinue any (or all) aspects of .Mac at any time, including the availability of any .Mac feature. Apple may also impose limits on the use of or access to certain features or portions of .Mac, or restrict your access to any part or all of .Mac, in all cases without notice or liability. You must read and accept any separate software or other license agreement or terms of use for particular products, services or features of .Mac, if you elect to use those products, services or features.

"Apple also does not guarantee or warrant that any Content you may have in your account at .Mac will not be subject to inadvertent damage, corruption or destruction. You are responsible for backing up, on your own computer, any important documents, images or other Content. Unless otherwise expressly provided in the terms of any service or feature offered in .Mac, Apple will not be responsible for any archiving or backup of any such information. If any data, messages, images or other Content in your account and stored on the .Mac system is damaged, lost or corrupted in any way, Apple will have no obligation or liability to you except as otherwise expressly set forth in any applicable individual software license agreement for any particular .Mac feature or service."

THERE IS NO SERVICE LEVEL AGREEMENT!!!!


Nor is there any "backup" with .Mac sync if you do something stupid, synchronize it and delete a bunch of stuff from n computers.

Yet now you want something that you didn't have, and you want no guarantee whatsoever that this will work beyond good will?

That's like a car company telling you your car is safe with no verification testing whatsoever.

Somehow, I doubt that, should Apple implement your idea, and their copy of your data gets lost/deleted/damaged beyond repair that you'll be saying "Oh well, they didn't guarantee anything. It's just bits and wasted time."
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#72 User is offline   fredklages Icon

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Posted 18 June 2008 - 01:17 PM

My 2 cents on the 3rd party email addresses. It is a good question and a deal breaker for me (and probably many other). Here is what I can tell you guys. I am a "hosted" MS exchange user. I have used several companies for hosting, and they all offer the ability to bring your own email address to MS Exchange. Your current email address that you would like to keep must have the ability to be forwarded. Most webmail email addresses can be forwarded (gmail for example), and if you are bringing your own domain to the table (you@you.com) then you can definitely forward emails to another account. When you set up your exchange account, you get an "internal exchange email address" that no one will ever see. This is the address that you have your mail forwarded to. Exchange pushes it (as well as calendar, contacts and tasks) to your phone instantly. The forwarding does not slow the process, and emails arrive in seconds on my mobile device and any other client connected to my exchange account. SOOOOOOOO, the question is not "is it possible", it is. The question is, will mobile me support it. If not, for $10 or so a month you can keep your own email address and just make the move to a hosted exchange account (I use 123together.com, been very happy). They have a slick web interface call OWA (Outlook web access) that is web 2.0, with drag and drop, etc - caveat, you must use IE to get the cool interface. Since the iPhone 3g supports MS exchange now, you are in! And for you Entourage users, I believe it supports MS exchange too.
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#73 User is offline   scottz Icon

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Posted 18 June 2008 - 02:04 PM

The problem with what you're suggesting, Dave, is that I don't want emails sent from my iPhone to come from my mac.com or me.com email address. I had the setup you were suggesting for a while and the problem was that people then started to think that my email had changed... so some starting sending things directly to my mac.com address or adding my mac.com address plus my original to new emails and so I was getting every email twice (this would happen when I replied to all because it now replied to my original email address plus added my mac.com). See how complicated this gets?

I'm not even a small business, I just like having a custom email address (have had it for years) that I keep the same, regardless of whether I'm using gmail or .mac or whatever at the time.

Solution ended up being getting the hosted Exchange server as you suggest, but the problem is that I now have to pay an additional $9.95/month on top of my .mac fee (because .mac still has some features I want).

So why can't Apple just include this functionality (or at least let me choose a Reply-to address) and save me the $9.95 per month? I don't think it's too much for people to ask for this feature.

I know it's very important to me.
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#74 User is offline   Casademike Icon

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Posted 18 June 2008 - 03:17 PM

No - here's what you don't get. You just "think" there is no point to it.

Who is iPhone's top comeptitor? RIM

What are the two phones aimed at consumers? The Pearl and the Curve

What to they have? Blackberry Internet Server.

It allows me to have my mail forwarded to my phone so I don't have to think about it. Or go through a series of actions to retrieve it. Its transparent and seamless.

This isn't new funtionality - it's been around for a long time.

All people want is to be able to use the e-mail address that they have likely been using for the last 10 years. Be it business OR personal. I have a personal domain address, I have a Gmail address, I have a work address. I don't need another address and I don't see why Apple wants to be an e-mail provider. You seem to think what people are asking for is unreasonable or out of left field. It's not - that's just your opinoin.
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#75 User is offline   mconwell Icon

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Posted 18 June 2008 - 03:25 PM

For me, the bummer is the loss of online available bookmarks. I sync from my Mac to the .Mac system, then they are available when I go to a friend's house for use.
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#76 User is offline   darrell_amy Icon

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Posted 18 June 2008 - 06:26 PM

I agree. How does Steve Jobs keep up with his To Do list? I recently moved my To Do's to the iPhone in hopes that G3 phones would correct the oversight of ToDo syncing. Now mobile me doesn't do this either. What's the deal? Is anyone at Mac listening to this basic need of an everyday user?
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#77 User is offline   imagineengine Icon

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Posted 18 June 2008 - 06:43 PM

Things I would like Apple to improve with MobileMe are:

1. Remote Wipe to erase all sensitive data on the device similar to what is available to Windows Mobile 6 users as well Blackberry users.

2. Ability to sync "Notes" and "To Do" list between iPhone, MobileMe and my Macs.

3. Ability to use for Push Email username@company_name.com.

4. For Apple not to drop iCards.

5. Decrease cost for additional storage.
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#78 User is offline   Adammiller Icon

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Posted 18 June 2008 - 06:50 PM

You must not have watched Steve's last two keynotes... he must have said Remote Wipe and Push about 60 times between the two.
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#79 User is offline   imagineengine Icon

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Posted 18 June 2008 - 07:58 PM

As per the WWDC keynote I was under the impression that Remote Wipe is only for corporate users who are using Microsoft's Exchange Push Email service. As far as Push Email with MobileMe that wasn't what I was referring to. I meant will we only be allowed to use username@me.com with the MobileMe Push Email service or can we use a domain email address for the user personal/company website?
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#80 User is offline   warprince Icon

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Posted 18 June 2008 - 08:29 PM

If you think that's amusing, I believe you'll find it downright entertaining how much entourage looks like mail/ical/address book...the calendar is practically a UI cut and paste

Mobile me looks, amazingly enough, exactly like the desktop versions of the apps they are supposed to emulate. Thats really what makes them so enticing
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#81 User is offline   spiderbat Icon

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Posted 18 June 2008 - 11:21 PM

I can't help frowning at the new chosen name "MobileMe", since it
resembles too much "Windoze-Me", a particularly infamous version of an infamous os-wannabe (i must admit that it had its merits too: it seems that it absorbed all the bugs that were feared to plague the computer community under the common name of "millennium bug").
The fact, as someone pointed out, that the graphical interface has somewhere a weird m$-esque look confirms my anxiety ...

Oh, I almost forgot: "Mobile Me" also resembles "Magical Me", the title of
Gilderoy Lockhart's narcissistic autobiography ...
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#82 User is offline   cincytee Icon

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Posted 19 June 2008 - 08:06 AM

"Thanks but no thanks" from Apple, that is. None of my several machines -- beige G3 and Lombard PowerBook primary among them and all happily running 10.3.9 -- will be using MobileMe because of Apple's decision. That's OK, I suppose, since the only service I used regularly was iCards. Friend of mine, though, used iDisk quite a lot, and she (and her 10.3.9 flower power iMac) is out of luck, too. Insulting that she'd still be able to use it from her Windows machines at work but not her main home computer.

Further, though I understand the need to move the service beyond just Apple's computer brand, I still think MobileMe is the most bland, Microsoft-sounding name the company could have concocted.

Save iCards!
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#83 User is offline   bynkii Icon

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Posted 19 June 2008 - 08:49 AM

cincytee said:

"Thanks but no thanks" from Apple, that is. None of my several machines -- beige G3 and Lombard PowerBook primary among them and all happily running 10.3.9 -- will be using MobileMe because of Apple's decision. That's OK, I suppose, since the only service I used regularly was iCards. Friend of mine, though, used iDisk quite a lot, and she (and her 10.3.9 flower power iMac) is out of luck, too. Insulting that she'd still be able to use it from her Windows machines at work but not her main home computer.


Further, though I understand the need to move the service beyond just Apple's computer brand, I still think MobileMe is the most bland, Microsoft-sounding name the company could have concocted.


Save iCards!



Please tell me you seriously are not disappointed that Apple's not fully supporting 9 and more year old hardware.
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#84 User is offline   SandroM3949 Icon

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Posted 19 June 2008 - 09:25 AM

Of course he/she is serious. If there's one thing I've gleaned from reading these posts is that most mac users have a seriously distorted sense of entitlement when it comes to Apple products, services and support. I'm sure somewhere out there is someone with an Apple IIe seriously pissed that they can't run OS X and feel that they should be able to because they've been a loyal Apple customer for years.
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