Subscribe to magazine

Macworld Forums: OWC intros 750GB, 1TB Neptune external drives - Macworld Forums

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

OWC intros 750GB, 1TB Neptune external drives

#1 User is offline   Macworld Icon

  • Story Poster
  • Icon
  • Group: MW Bot
  • Posts: 12,827
  • Joined: 30-November 07

Posted 10 July 2008 - 12:31 PM

Post your comments for OWC intros 750GB, 1TB Neptune external drives here
0

#2 User is offline   sscjeat Icon

  • Newbie
  • Pip
  • Group: Members
  • Posts: 3
  • Joined: 18-November 03

Posted 09 January 2009 - 06:21 AM

Be VERY CAREFUL with OWC Neptune enclosures.
I recently changed four 500GB ATA drives from Ultra enclosures to OWC FW400 Neptune enclosures because the cheap fans in the Ultra enclosures were too loud. The four drives had been operating for over 1 year in the Ultra enclosures.
However, after two days in the new Neptune enclosures, all four drives developed fatal data errors and I lost the data in all four drives. Coincidence? All four drives? Not likely!
Putting the four drives back into Ultra enclosures allowed me to repartition and erase two drives, but the other two were irreparably damaged.
I worked with OWC Tech Support for several days trying to debug and recover but no joy. I'm still fighting with OWC for them to pay shipping on return of the drives.
And I had heard that OWC had superb support! I don't think so.
0
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

2 User(s) are reading this topic
0 members, 2 guests, 0 anonymous users