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Apple offers MacBook Pro Nvidia graphics repair

#1 User is offline   Macworld Icon

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Posted 10 October 2008 - 07:53 AM

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#2 User is offline   tmedia1 Icon

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Posted 10 October 2008 - 09:40 AM

I have this video card in my MBP, so far so good....
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#3 User is offline   iimacboy90 Icon

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Posted 10 October 2008 - 09:53 AM

See, this is why I like Apple. "Problem? No problem!" is their philosophy. Apple is not perfect, but I've never had a complaint against them.
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#4 User is offline   Grapho Icon

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Posted 10 October 2008 - 09:59 AM

I guess you didn't get an iMac G5 :-)
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#5 User is offline   Steve_S Icon

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Posted 10 October 2008 - 12:13 PM

I think there were / are multiple issues with regard to display problems with the MacBook Pro.
I have a MacBook Pro that was purchased in March, 2008. I was getting"display ripples" when scrolling text. Also, some videos would flicker, etc. This issue was discussed on Apple's discussion board in the thread below.
http://discussions.a...591188&#7591188
For me and many others, the issue was resolved with the 10.5.5 Leopard update. It looks like some are having hardware issues on top of that known software issue.
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#6 User is offline   shawend Icon

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Posted 10 October 2008 - 12:19 PM

Dual Processor G5 is a doorstop and Apple refuses to even acknowledge there is a problem. I think if these systems were a little older and NVIDA wasn't picking up the tab or at least part of it you would see a darker side of Apple. I do love Apple but remember that they are NOT perfect and are NOT above acting like any other PC vendor. Just my two cents.

Shawen
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#7 User is offline   jg167 Icon

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Posted 10 October 2008 - 03:54 PM

My MBP is in this range (fall 2007 2.2Ghz). I use it a lot by plugging in an external lcd/kbd and having those wake it up (leaving it closed). That has had problems from the outset with the display being black (and system death) but that was mostly fixed with a firmware update some time ago.
Now I still occasionally plug in and both displays are black, but there IS video and the white outline of the mouse can be seen and tracks, so its up. A round of unplugging, closing, so it sleeps, then doing it over usually fixes it. Not clear that is a problem with the GPU though.
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#8 User is offline   CANARIS Icon

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Posted 10 October 2008 - 04:05 PM

Two years seems insufficient - at least to me. That's the standard warranty (for Apple products) in the E.U. anyway...
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#9 User is offline   saudio Icon

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Posted 10 October 2008 - 06:44 PM

My MBPro has been randomly doing this since I got in a year ago. I'm glad I have an option to have it repaired! Thanks Apple!!
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#10 User is offline   hillstones Icon

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Posted 11 October 2008 - 09:01 AM

Grapho said:

I guess you didn't get an iMac G5 :-)


I have an iMac G5, and there are three others in the family, and none of them have had any problems.
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#11 User is offline   hillstones Icon

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Posted 11 October 2008 - 09:05 AM

shawend said:

Dual Processor G5 is a doorstop and Apple refuses to even acknowledge there is a problem. I think if these systems were a little older and NVIDA wasn't picking up the tab or at least part of it you would see a darker side of Apple. I do love Apple but remember that they are NOT perfect and are NOT above acting like any other PC vendor. Just my two cents.

Shawen


Care to explain your problem with the Dual G5? If it is a liquid cooled model, Apple has been right there to repair the Mac, even out of warranty.
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#12 User is offline   hillstones Icon

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Posted 11 October 2008 - 09:24 AM

jg167 said:

My MBP is in this range (fall 2007 2.2Ghz). I use it a lot by plugging in an external lcd/kbd and having those wake it up (leaving it closed). That has had problems from the outset with the display being black (and system death) but that was mostly fixed with a firmware update some time ago.

Now I still occasionally plug in and both displays are black, but there IS video and the white outline of the mouse can be seen and tracks, so its up. A round of unplugging, closing, so it sleeps, then doing it over usually fixes it. Not clear that is a problem with the GPU though.


Read Apple's knowledge base article and both screens going black while the Mac is on is due to the faulty GPU. I would get your Mac fixed while you can to improve resale value in the future.
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#13 User is offline   tquatro Icon

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Posted 11 October 2008 - 11:09 AM

<<>>
What good is this info supposed to do us? The article doesn't say which chipset models are affected!
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#14 User is offline   tquatro Icon

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Posted 11 October 2008 - 11:45 AM

The info I was referring to in my first post was the article's advice about using System Profiler to id one's chipset. I pasted a quote from the article into my text, but it got deleted somehow from the version that appears in the main thread -- yet, the quote DOES appear in the "Replying To" version. Weird!

Anyway, sorry for any confusion.
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