[Macworld]

Post your comments for iPhone trounces BlackBerry Storm in satisfaction rating survey here

[Warning]

Really? Wow, who would have guessed?

[piccologato]

Not that I disagree, but it reminds me of car surveys when Mercedes owners topped the satisfaction list. I never felt those cars were any more reliable, but if I was an owner and spent twice as much (or much more) than others I doubt I'd want to admit I bought a piece of junk.
alan

[mrturtle]

piccologato,
Doesn't the Storm sell for $199? It's not like they're comparing the iPhone to a $59 device.

[nyip11]

Not that I disagree either, but I have the feeling that Apple users are predisposed to giving Apple products good reviews.
Not to mention the iPhone is COOL in every sense of the word, while the Storm is just another Blackberry.

[dudemac]

I think a better survey would have been about the clicky screen. I have used it for a couple of minutes in the store and it is nothing close to iphone easy. If I have to use a buttonless keypad, the iphone implementation is far superior to the the .... I have to press the screen for every letter.... annoying... and slow!!!....
But other than that it actually is pretty cool. So if you don't need to input a lot of data and don't email or text much the device actually has some advantages to the iphone. Here is a couple of things apple should get on the ball about.
Bluetooth? iphone has it... but that is about it. Does not do anything. Paring a mono head set does not count. I have a three year old moto phone that can be dialed from my computer, palm, or voice over the head set. ... which leads me to my next issue.
Hands free? Blackberry is probably one of the easiest to use hands free devices there is. But even so the iphone does not even offer basic voice map to contact. Which every phone that I have owned in the last 5 years has be at least able to dial this way. Yes there are third party apps that try to fill the void but fail because you still have to touch the device. And apple restricts the API needed to interact with the Head set.
Copy and paste between apps!!!!!! I love the "safe app" concept except that it should not hamper functionality so much as to not allow apps to talk.

A proper PIM. Apple should take a cue from palm contacts, calendar, memo, tasks, and notes. Blackberry wins here again.
Games.... well the iphone is beating the pants off every phone in this area. :)
I still think it is a great device. But I am not satisfied because the device does not function completely.
Apple really needs to step up and fix these issues.

[Peteryur]

Why are they comparing apples with oranges? Measuring satisfaction with one phone or another is only relevant when the same user tries both. Since most users have only one cellular service, and since the Storm is only available at Verizon while the iPhone can be had only on AT&T, the conversation is nonsense.
So, where I live, AT&T sucks. I returned my iPhone and went back to Verizon. My phone calls are 100% reliable and reception is always available and clear. As for the applications that I miss, I bought a simple iTouch. Now I have the best of both worlds.

[jdukovac]

I have used both RIM Blackberries in the past and have owned the past two versions of the iPhone, and I will have to say that for ease of use, the iPhone beats just about everything I've ever used.

I swithced to Macs about 2 years ago after using Micrsoft products for over 15 years, and will say as far as integration goes, Apple knows how to do things right. The flow of information between my iPhone, Mac and Mobile ME service is unbeleavable. Even if I didn't have Mobile ME, I can sync my iPhone and Mac right through iTunes, for free. RIM on the other hand doesn't even offer software to sync with my Mac at home, so what's the point? I don't think that having to imput my contacts twice is very efficient. Sure there is a program called missing link or something like that, but why should I have to buy additional software to sync my phone when it should already come with it? RIM had better get on the ball and support their Apple users, as market share for the Mac continues to grow and there are more and more Apple users out there who could be potential Blackberry users.

There are some flaws with the iPhone as another poster has mentioned. Things like stereo bluetooth, copy and paste, as well as support for MMS not just SMS, and able to capture video are pretty much standard things nowadays.

We just moved to Canada and had to leave my iPhone/ATT package and was looking towards the Blackberry Storm, as touchscreens have quickly become a favorite for me. However, after learning about things like not being able to sync with my Mac out of the box, and having to click on the screen as I type (what's that about????), it drove me right back to getting another iPhone (3G this time).

Also, a big issue with iPhones were that they couldn't integrate with Microsoft Exchange, which was a huge problem for companies willing to adopt these devices whereas RIM's Blackberry was able to do that for years. Well, in case anyone hasn't heard, iPhone's can now get e-mail from an Exchange server, albeit I'm not too sure as to the whole in's and out's of it.

I guess in the end, you have to choose what is best for you and your lifestyle. I've used several Blackberries, and I curse everytime I have to use my current 8830 for anything. I hate it with a passion and would love nothing more than to throw it out the window at high speeds on the highway, but oh well, business is business and at least my personal life is much easier to manage with my iPhone.

[MTwillman]

PeterYur hit the nail on the head, and I don't know why reviews stubbornly ignore this basic fact. It's not a choice between iPhone and BlackBerry -- it's a choice between AT&T and Verizon. Where I live, Verizon is it. Yes, I hate the BlackBerry click screen. But I hate dropped calls more.
One day we will look back on these ridiculous times where your phone was locked into your choice of wireless provider, but as for now, that's it.