[bjf123]

Quicken is just about the last thing I'm still really using my Win98 system for. After reading all the problems here, I think I'll just stay, unfortunately, with the Windows platform for my Quicken data. I have way too many years of data, and way too many investment, banking, and credit card accounts using online access, to even want to think about dealing with the hassles I've read here. Intuit has really dropped the ball on this one. I'll keep using the version I have until I'm forced to upgrade, so they won't be getting any more money from me for some time. I hope that by then there's a successful Mac or Linux alternative to Quicken.

[philmcm]

Hi bjf123,
I strongly agree. I went out and bought an old Windows computer for Quicken.
Besides, haven't you noticed that all of us cool nerds have more than one computer on their desks now days.
I still hope that one of the upstart accounting programs like iBank will be our savior.
Philip

[avattathil]

Sadly i have to agree I feel ripped off on 70 dollar purchase. Me and several of my friends and family are turning to apple for our daily computing needs. It seems that quicken is not yet ready to make the leap. I dont want to see quicken left behind in the Mac communtiy but If they dont get on the ball they are gonna lose market share. iBank may kick their doors in.
--Tony

[mystery_stain]

I am sad to read this thread and the others. I am still using Quicken 98 on an older Mac and planned to get up to date, but not if I can't trust the new Quicken with my personal finances.
Didn't Quicken start on the Mac?

[cupcake]

I would not base my purchase on the complaints of those on this forum. This is a small minority that does not represent the whole of Quicken for Mac users. I, for one, have been using Quicken since version 6 and with the exception of a few small problems have been using it non-stop since and have come to rely on it to handle my multiple banking and investment accounts. I have also been a part of the beta several times and am impressed by the fact that the Mac development team consists of a very few overworked, but dedicated folks. Considering that you haven't puchased a copy of this cheap (yes! cheap by software standards) in more than 5 years, how can you expect Intuit to continue to invest money year after year?
Oh, and BTW, you must have your date set incorrectly on your system. Your post shows 2001.

[philmcm]

Hi cupcake,
Mystery stain's date is not set incorrectly. The date you are referring to is his membership or registration date. Didn't you notice that he has made 2432 posts.
Philip

[philmcm]

Hi cupcake,
I think you are wrong to write off Intuit's lack of professionalism as just a way that this poor little company has to do business. You talk about not supporting banks that don't support Macintosh, how about not supporting Intuit, which also does not properly support Macintosh.
These "insignificant" errors that Quicken for Mac produces, not only caused me time and stress, they also caused loss of money. Because of their stock split problem (which in 2003 they would not admit existed) I reported incorrect figures to the IRS and had to file an amended tax return. Now, I don't know about you, but I sure don't like messing with the IRS. I simply cannot trust Quickens numbers anymore.
Philip

[cupcake]

What really irritates me about forums and the postings like yours which throw out phrases like "Intuit's lack of professionalism" and "does not properly support Macintosh" without any real examples or explanation or definition. In my years of working with Intuit, I have never had anything less than the highest level of professionalism when dealing with them. And I think the fact that Intuit has released 13 versions of Quicken and brought back QuickBooks for Mac and continues to put out Mac releases of TurboTax as well demonstrates their committment to the Mac community. They have also include a Mac version of QuickBase when it was released which does support Safari!
And believe me, the bottom line DOES affect the future development. You learn that in Economics 101. Unfortunately, it is the reality of software development for a company that isn't earning any money on a product(s) won't keep sinking more money into it. So if you really want to guarantee to not have another Quicken version, keep telling everyone not to buy it.
And if you are saying that a bug that may or may not be Intuit's fault (have you called and logged a complaint with tech support?), well, I would just challenge you to name a single software package that doesn't have bugs. Its the nature of the beast.

[philmcm]

"What really irritates me about forums and the postings like yours which throw out phrases like "Intuit's lack of professionalism" and "does not properly support Macintosh" without any real examples or explanation or definition."
You must not have read (or believed) any of the hundreds of other postings in this forum if you need more examples of "lack of professionalism" or poor support.

"So if you really want to guarantee to not have another Quicken version, keep telling everyone not to buy it."
That is exactly what I want. I don't care what their reason is (unprofitable, underfunded, unskilled, unwilling, etc.), if Intuit can't or won't do it right, they shouldn't do it.

"And if you are saying that a bug that may or may not be Intuit's fault..."
If it wasn't their fault, how come they asked everyone to undo any stock splits in Quicken 2003 before switching to Quicken 2004?
*
"I would just challenge you to name a single software package that doesn't have bugs. Its the nature of the beast."
I agree, mistakes happen. But, a good software company quickly fixes those mistakes. Intuit does not.

[mjbrunson]

Cupcake,
I am left scratching my head at your apologist attitude. Read the "report bugs here" thread and you'll find all of the examples you're asking for. I too have always defended Quicken - since windows ver 3, btw - but I find myself feeling neglected and ignored. I agree, bugs are part of the software game. But not the same bugs release, after release. Any company can release 13 versions of the same basic software. It seems the only real cost to Intuit release after release is the cost of changing the packaging.
Can you honestly infer that the Mac and Windows versions of this product are the same? I never took your Economics 101 class but I'm pretty sure the way most successful businesses do it is to create a great product that people want to buy thereby increasing their market share. Your Economics teacher seems to believe that the right way is to hope your customers are ignorant enough to buy your sub-standard product until you have enough revenue to make your sub-standard product better. That theory can't sustain long-term business growth. Customers get smart eventually. If Intuit doesn't get it in gear pretty soon, they'll be pushing the mac version of this product on QVC and two-in-the-morning infomercials. The only competition there is Carlton Sheets and the latest Girls Gone Wild video....hmmm, now that's a new version of Quicken for Mac I'll buy.