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Quicken 2005 crash on quit

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Posted 14 October 2004 - 07:22 AM

Almost every time that I quit Quicken 2005, it crashes during the quit process. Does anyone alse see this? Any suggestions?
This is on a B&W G3/450 MHz, 512 MB RAM. MacOS X 10.3.5. Boot volume and Quicken are on one partition of a 160 GB SATA drive, and home directory is on a separate partition of the same SATA drive. SATA drive is attached to a Firmtek adapter.
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#2 User is offline   machenry Icon

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Posted 14 October 2004 - 01:09 PM

Have you tried repairing permissions both prior to and after loading the program?
- Open the Finder in your dock.
- Then go to Applications>Utilities>Disk Utility.
- Open Disk Utility by double-clicking on the hard disk image with the stethiscope.
- Select Macintosh HD on upper left. Make sure "First Aid" is selected on top center.
- Select "Repair Disk Permissions" on lower left.
- Wait - it takes several minutes to complete.
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Posted 14 October 2004 - 01:29 PM

I will try that. I repair permissions and run TechTool Pro 4 on this Mac regularly. But it wouldn't hurt to repair permissions again.
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Posted 14 October 2004 - 03:22 PM

please let us know what happens!
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Posted 17 October 2004 - 02:18 PM

So far, no improvement. Sometimes Quicken 2005 crashes while quitting, sometimes it doesn't. I can't pinpoint any cause. At least this is better than crashing while I'm entering transactions.
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Posted 18 October 2004 - 09:56 AM

Thanks for the update. It's helpful, by the way, if you're using Mac OS X to send the crash log to Apple. That helps both companies understand what is occuring.
Are you a longtime Quicken user - by that, I mean, do you have years of transaction history in your data file? Do you leave Quicken open on your Mac, or launch it only when needed?
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Posted 18 October 2004 - 10:47 AM

I send many crash logs to Apple. I have used Quicken for 8 or 10 years. I have 2 or 3 years of data in my Quicken file. The last time I cleaned out old data was about 2 years ago. I am reluctant to do this because the last attempt resulted in accounts that did not reconcile properly.
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Posted 24 November 2004 - 09:35 AM

I updated the OS on this computer to 10.3.6, from 10.3.5, more than a week ago, and as far as I can tell, the crash on quit bug as disappeared. Knock on wood.
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