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Sleep problem - G4 Sawtooth - 10.3.7

#1 User is offline   Newstetter Icon

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Posted 24 January 2005 - 02:28 PM

Upgraded to 10.3.7 using the "combo upgrade" recently. The machine has had the necessary firmware upgrade and everything seems normal...except that it will not go to sleep.
I can select the sleep command by using the power button on the keyboard and the system drive can be heard sipnning down - the monitor shuts off - but it seems like the slave drive is still awake - or a fan is spinning - -
Also the power button LED doesn't pulse - it stays solid green.
Any movement of the mouse will wake it up - which shouldn't happen, right? Only hitting a key on the keyboard or the power button should wake it up.
Tried quitting all apps - didn't matter...
I've tried repairing permissions, checked both drives. Both are OK. Problem persists...
Disconnected Firewire CD burner and external FW HD - no difference...
I have no backup software or virus scanners or anything like that.
Anyone got any solutions?
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#2 User is offline   pkeene Icon

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Posted 24 January 2005 - 04:41 PM

Hi There,
Go to Macintosh HD/Library/Preferences/System Configuration and delete the com.apple.Power Management.plist file (you'll need your administrator's password). Log out and log in to create a new preferences file then re-do your energy saver preferences.
That should sort it.
Peter
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#3 User is offline   Newstetter Icon

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Posted 24 January 2005 - 05:32 PM

Tried trashing the power management prefs....
Nope. Still won't sleep. Any other suggestions?
Everything else on the computer works fine.
I was thinking it might be related to some new RAM i just insalled? But it seems unlikely since I have Pro Tools on this machine (Pro Tools is very picky about memory settings) - so if there was any problems with any of the memory it would almost certainly screw up Pro Tools, but I've had no problems running that or any other application.
I might try swapping out the memory anyway, just to see ... but I don't see how that would only affect the sleep function.
Still hoping for some words of wisdom from someone in the vast Mac community that will help me overcome this annoyance...
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#4 User is offline   berg Icon

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Posted 24 January 2005 - 07:44 PM

Hi Newstetter ..
Couple more things to try ..
Did you repair disk? ... you should do that ...
And
How to Reset Pram and Nvram
http://docs.info.app...tml?artnum=2238
Go to Macintosh HD/user name/Library/Preferences and delete com.apple.systemuiserver file.
Try these energy saver settings ..
System Preferences/Energy Saver
"Put the computer to sleep when it is inactive for" .. at Never
Set display sleep slider then ...
Check "Put the hard disk to sleep when possible".
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#5 User is offline   Newstetter Icon

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Posted 24 January 2005 - 09:14 PM

Berg,
Thanks. I did use the disc utility on both discs. No disc problems. I ran the repair anyway, just for good luck... no changes.
I already use those energy saver settings... /forums/ubbthreads/images/graemlins/wink.gif
I'll try the PRAM and NVRAM resets and post the results here.
Thanks again...
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#6 User is offline   Newstetter Icon

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Posted 24 January 2005 - 10:05 PM

OK- Now I've tried the PRAM - NVRAM resets... didn't work.
Also tried trashing the .systemuiserver file in preferences.... nada...

What's next?
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#7 User is offline   berg Icon

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Posted 25 January 2005 - 10:04 AM

The last things i have re: sleep .. I don't know if they will pertain to your problem but what the heck ..
Go to "Go" at top of Screen ...
/Connect to Server/Delete any servers
Sleep is Delayed ..
Do you have any shared volumes mounted, or automatic iDisk synchronization enabled?

You could try this in open firmware mode ...
1. Restart the computer.
2. When you hear the startup sound, press and hold the Command-Option-O-F keys. (The Command key has an Apple on it.)
3. Release the keys when you see a white screen that says "Welcome to Open Firmware."
4. At the prompt, type: reset-all then press the return key
5. When it's done type: mac-boot and press the return key again ..
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#8 User is offline   Newstetter Icon

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Posted 25 January 2005 - 06:30 PM

Just tried the open firmware thing - no luck.
(I have no shared volumes or network anything and I'm the only user)
It seems like it's trying to go to sleep but something is stopping the process. It shuts off the monitor and the HD spins down... it also will disconnect if I'm on line - so it's doing more than just sleeping the monitor....
It's definitely a software bug - If I boot into OS 9 it sleeps normally.
Until I can find a fix I may just reboot into OS 9 everytime I want to put it to sleep. A bit of an inconvenience, but I'd rather do that than have the thing humming all the time - and that green light staring me in the face. It's so soothing to watch the amber pulsing light.
There must be a solution - - - - there just has to be!
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#9 User is offline   CrecenS Icon

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Posted 27 January 2005 - 12:48 PM

Hi, I have a sawtooth and I get this problem occasionally - usually when I've had mounted disks and put the computer to sleep without unmounting.
How long does the computer keep spinning for? Is it a few minutes, or does it never end? Does it happen after a fresh boot up and then sleep?
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#10 User is offline   Grant_G Icon

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Posted 27 January 2005 - 01:21 PM

In reply to:

I already use those energy saver settings...


Hi Newstetter -- haven't seen you around these parts for a while. Is the above possibly the answer? Berg was suggesting that you set the computer to sleep NEVER. If you have it set that way, it won't and that light won't pulse (actually I prefer it this way because of all the problems people seem to have with sleep). Ergo the obvious solution is to simply slide that dude back over to 30 minutes or whatever, and boom, sleep works again.
Or did I misunderstand something?
G
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#11 User is offline   AdamW Icon

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Posted 27 January 2005 - 01:30 PM

Hi Newstetter--
I don't have an answer, but I did want to say "Hey!" It's been a while since I've seen you on these boards, and even longer in person. Hope all's well with you (other than the weird sleep problem and that creepy light staring at you....)
Adam
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#12 User is offline   berg Icon

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Posted 27 January 2005 - 06:15 PM

Hi Grant ..
I think we talked about these settings once before .. can't remember for sure. Anyway this is the setting
"Put the computer to sleep when it is inactive for" .. at Never
Set display sleep slider then ...
Check "Put the hard disk to sleep when possible".
From what I understand the computer will still go into sleep ... sometime after the display sleep ... mine does and I get the pulsating light .. so I wonder if there is something wrong with your indicator light.
I read somewhere that 'put the hard disk to sleep" setting had a default sleep after 10 or so minutes of inactivity, which I would assume would be after the display sleep.
If you can make heads or tail out of Apples description of energy saver options you're a better man than me ... #2 seems to conflict with #3 ...
From Apple ..
"You can indicate if displays should sleep or if hard disk(s) should spin down when the computer is idle.
1. If you set the "Put the display to sleep..." slider lower than the "Put the computer to sleep..." slider, the display will sleep (if possible) once the computer has been idle long enough. If the computer remains idle longer (how long depends on what you've set the "Put the computer to sleep..." slider to), it will go into full sleep mode after display sleep (unless you've set the "Put the computer to sleep..." slider to Never).
2. You cannot set the "Put the computer to sleep..." slider lower than the "Put the display to sleep..." slider because computer sleep includes display sleep,
If you want to put the display to sleep before the whole computer, select the checkbox labeled "Put the display to sleep when the computer is inactive for" and drag the bottom slider to set the timing for putting the display to sleep.
3. To put only the computer's hard disk to sleep whenever it's inactive, select the checkbox labeled "Put the hard disk(s) to sleep when possible."
#3 says you can put only the hard disk to sleep, but #2 says sleep has to include the display and #1 says you have to put the display to sleep first ..
Yikes .. my head hurts ..
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#13 User is offline   Newstetter Icon

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Posted 27 January 2005 - 06:52 PM

Hey Adam, Grant G - and others.
Yes - it's been a while. But I haven't really had any issues with my computers that needed the expertise of the folks at the Forum here.... And it's just not the same as it used to be when we had the free-for-all categories.
Anyway - I appreciate any help that comes my way.
As for my Sawtooth sleep problem --- I've tried every sleep setting in the Energy Saver control panel and nothing works. As stated before - the monitor will go to sleep fine. But I cannot put the computer itself to sleep from OS X. It seems to put the System Drive to sleep ( I hear it click off and spin down ) But there's still a whirring coming from inside and my peripherals stay on ( I have tried sleeping it with all peripherals disconnected but there's no difference )....
There's nothing wrong with the indicator light and there's nothing wrong with the hardware as far as I can tell -- The sleep function works perfectly when booted into OS 9 - Both HDs spin down - my external MIDI interface turns off and the soothing amber pulsing sleep indicator comes on. Touching a key on the keyboard wakes up the machine and I can then reboot into OS X.
Could there be some issue with the 3rd party internal slave HD (Seagate) that doesn't affect OS 9 but that Panther is somehow picky about? I'd rather not start tearing the innards out of my Mac to fix this problem if there's an alternative.
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#14 User is offline   MacCheetah3 Icon

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Posted 27 January 2005 - 07:04 PM

Hi
No PCI cards? Only since 10.3.7?
Nevertheless...
Apple Knowledge Base Article #95037 - Power Mac G4 (AGP Graphics/Gigabit Ethernet): Resetting the PMU on the Logic Board
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