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G5 imac is powering off.

#1 User is offline   km5gn Icon

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Posted 03 October 2005 - 06:00 AM

My 20" G5 imac is unexpectantly loosing power. Sometimes it runs for 10-15 minutes but usually only one or two. There's no warning, the screen just goes black. I don't even have to have logged in.
I'm a couple of months past the 90 day phone support. Do I really have to pay $50 to get warranty service? I have an apple store fairly close by. Will the Genius Bar help me out?
Steve
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#2 User is offline   macnuke Icon

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Posted 03 October 2005 - 07:03 AM

it's in the year warranty. forget the phone support.
go to the apple store with it. bring your proof of purchase with you to show you are in your 12 month warranty.
I am betting MOBO. (motherboard)
luck with it.
m
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#3 User is offline   sandbag1 Icon

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Posted 03 October 2005 - 10:13 AM

There is a know problem with the midplane capacitor on G5 iMac's. That would be my guess.
Bring it to the Genius Bar
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#4 User is offline   Ram Icon

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Posted 08 October 2005 - 09:00 PM

Sounds like a power supply problem.
However, first make sure the power cord is tightly plugged in the back of the iMac. If that's not the problem, take it to the shop.
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