[Rapidrob]

I have a 10 year old MAC and purchased a MAC modem for the computer. The computer will dial my internet provider and just sit there until the site times out. There is never a window that shows any user ID is being sent to the internet provider for varification. I must be doing something wrong ,but what?

[texas_macman]

What Mac model and what OS?
Cheers, Tom

[Rapidrob]

It's an older Preforma 636CD and OS SSW 7.5?

[macworldguy]

It's been awhile since I've used OS 7.5.
Just a few thoughts here:
How much RAM does your Mac have?
What browser are you running?
Have you assigned enough RAM to the browser?

[Rapidrob]

I'll cheack out the RAM amount. I have to use dial up, the modem calls the provider but there is no security hand shake and my provider times out. I need to some how make the computer tell the provider who I am. Once I can do this step then I would try to hook up to Netscape or another provider. I'm so green with MAC's I don't know what steps need to be done to connect. Thank you for you tips and time.

[macworldguy]

Actually, you may be frustratating yourself trying to get into cyberspace with that Mac/modem.
Just out of my own curiosity I've checked out your said Mac using MacTracker which tells me that the logic board memory RAM is 4 MB and that you could increase that to 36 or 64. Also the maximum OS is 8.1. The processor runs at 33Mhz.
Also, finding a browser that will work in either your OS 7.5 or 8.1 takes some searching. Although, the System installer disks usually had the browsers that did work in those operating systems. Then in addition the web pages of today are not very friendly to previous Mac OS browsers.
You may consider finding yourself a used G3 or G4. The prices of those Mac's are an absolute bargin these days. Those machines will allow you run OS 9 or X and also are more compliant to going into cyberspace.
I'm interested in how you make out and what you're decision may be.