Posted 07 July 2006 - 02:01 PM
In your article (a link for which you supply above), you say this (of open notification to Apple customers): "I think itd be easier on Apple and easier on the users. Most important of all, its the right thing to do." My question to you is this: Why is it the right thing to do? Might it be for these reasons?
1. A computer and the network to which it's attached is owned by the user and should remain under the control of that user. Any data which passes in or out of one's own computer should be under the owner's full control -- with full knowledge and consent.
2. When a company furnishes new software, whether in the form of an updated version or a new product outright, it is obligated to publish what the software consists of so the user can make an informed decision about it. This takes the form of feature sets, release notes, change logs, history logs, etc.
3. A company should be honest, open, and forthright with its customers about the behavior of its products so that no stealth operations take place unbeknown to the customer.
4. In organizations with many computers, the need to be apprised about I/O activity and network traffic by an operating system is imperative to the formation of trust and a good business relationship with a software developer.
I could go on and on with this list, but I regard the foregoing points as very significant, don't you agree? They may be variations on a theme, but they still -- in isolation and in the aggregate -- are not trifling considerations. This is particularly true since this is the second such fiasco for Apple in less than a year. And yet in your article you describe a reaction of being irked by all this.
Well, I don't think "irked" is a sufficient reaction. I think the Mac media in particular need to be much more than merely irked. We can be irked by bugs in software, but deliberate policies by Apple in which it sends data back and forth from our computers without our knowledge and consent is a serious matter -- irrespective of what the data are. This has to stop -- period.