when i open up address book none of my contacts appear and switching from directories to all contacts just resizes the empty window back and forth.
when i try to resize the window using the handle on the lower right corner it keeps stretching out horizontally till it runs off the screen.
I checked for the Helvetica font in system/library/fonts and it is there. it is also activated in font book. tried dumping com.apple.AddressBook.plist from my user/library/preferences, and tried various recommendations i found on Apple's discussion boards for renaming and replacing files in user/library/application support/address book.
also tried dumping the address book from applications and reinstalling using pacifist.
nothing has worked.
in console i get either:
Address Book[614] -[NSCFArray objectAtIndex:]: index (2) beyond bounds (2)
or
Address Book[614] -[NSCFArray objectAtIndex:]: index (0) beyond bounds (0)
I just reinstalled the 10.3.9 combo update and that had no effect either. anyone have any other suggestions?
thanks
Power Mac DA 1.47 ghz, OS X 10.3.9, 896 RAM
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address book stuck and all contacts lost
#3
Posted 16 July 2006 - 07:07 PM
hi peter,
i checked ~/library/caches/com.apple.AddressBook and it is empty.
I had done a couple of backups of the user folder a couple of months ago -- one of just the user folder using retrospect and a clone of the whole startup disk using carbon copy cloner. The retropect backup doesn't show that folder at all, while the clone also shows an empty com.apple.AddressBook folder.
i'm thinking i should just do an archive and install, though it seems like a waste to do a whole reinstall just for address book,
i checked ~/library/caches/com.apple.AddressBook and it is empty.
I had done a couple of backups of the user folder a couple of months ago -- one of just the user folder using retrospect and a clone of the whole startup disk using carbon copy cloner. The retropect backup doesn't show that folder at all, while the clone also shows an empty com.apple.AddressBook folder.
i'm thinking i should just do an archive and install, though it seems like a waste to do a whole reinstall just for address book,
#4
Posted 17 July 2006 - 02:59 PM
I've been trying to work out what could have happened to your Address Book app. I assume it was okay until the problem you reported in your original post. Did you sync with a PDA or cellphone before that? If you don't take care with the sync setup you can either end up with all your contacts duplicated or, even worse, all your contacts wiped.
Is the app completely hosed or can you enter new contacts?
Before doing an archive and install, why not try posting this issue in the Mac 911 forum? Maybe Chris Breen can help.
Good luck,
Peter
Is the app completely hosed or can you enter new contacts?
Before doing an archive and install, why not try posting this issue in the Mac 911 forum? Maybe Chris Breen can help.
Good luck,
Peter
#5
Posted 19 July 2006 - 09:00 AM
i've never done any kind of syncing. just tried to open up address book one day while reading my email, and it started malfunctioning. all the email addresses appear in Mail, but when i go to open address book there's nothing there.
the application itself seems to be bugging out. i can't add contacts or resize the window properly.
the application itself seems to be bugging out. i can't add contacts or resize the window properly.
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