Some time in the past month or so - probably related to an OSX upgrade? - I and several co-workers have been unable to remotely access our work network using Citrix. We get the error message pasted below. I have tried deleting all Citrix files on my computer and installing the newest Citrix client etc etc and nothing helps. Not surprisingly the IS people at work can't help. Seems to be some sort of Java certificate issue. Does anyone have any ideas as to how this can be remedied?
Kevin
A local security certificate could not be loaded. (error code: 7)
at com.citrix.sdk.security.ssl.ConnectionModel.addCACertificate(ConnectionModel.java)
at sun.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.citrix.client.io.net.ip.m.h(Unknown Source)
at com.citrix.client.io.net.ip.proxy.i.<init>(Unknown Source)
at com.citrix.client.io.net.ip.g.a(Unknown Source)
at com.citrix.client.io.net.ip.o.a(Unknown Source)
at com.citrix.client.module.td.tcp.TCPTransportDriver.t(Unknown Source)
at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
at java.lang.Thread.run(Thread.java:613)
Caused by: The SSL cryptography library failed. The security certificate "AOL Time Warner Root Certification Authority 2" has a public key of length greater than 2048 bit.
at com.citrix.sdk.security.certificate.X509CertificateLoader.loadCertificates(X509CertificateLoader.java)
at com.citrix.sdk.security.ssl.ConnectionModel.addCACertificate(ConnectionModel.java)
at sun.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.citrix.client.io.net.ip.m.h(Unknown Source)
at com.citrix.client.io.net.ip.proxy.i.<init>(Unknown Source)
at com.citrix.client.io.net.ip.g.a(Unknown Source)
at com.citrix.client.io.net.ip.o.a(Unknown Source)
at com.citrix.client.module.td.tcp.TCPTransportDriver.t(Unknown Source)
at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
at java.lang.Thread.run(Thread.java:613)
Caused by: java.lang.IllegalStateException: C=US, O=AOL Time Warner Inc., OU=America Online Inc., CN=AOL Time Warner Root Certification Authority 2
at com.certicom.b.a.a.a.v.d(v.java)
at com.certicom.b.a.a.a.v.b(v.java)
at com.certicom.b.a.a.a.v.<init>(v.java)
at com.certicom.b.a.a.a.t.a(t.java)
at com.certicom.b.a.a.a.t.a(t.java)
at com.citrix.sdk.security.certificate.X509CertificateLoader.loadCertificates(X509CertificateLoader.java)
at com.citrix.sdk.security.ssl.ConnectionModel.addCACertificate(ConnectionModel.java)
at sun.reflect.GeneratedMethodAccessor5.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.citrix.client.io.net.ip.m.h(Unknown Source)
at com.citrix.client.io.net.ip.proxy.i.<init>(Unknown Source)
at com.citrix.client.io.net.ip.g.a(Unknown Source)
at com.citrix.client.io.net.ip.o.a(Unknown Source)
at com.citrix.client.module.td.tcp.TCPTransportDriver.t(Unknown Source)
at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
at java.lang.Thread.run(Thread.java:613)
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Citrix error code 7
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