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I've used Quicken for Mac since 2001, currently using 2007 edition. It's far from perfect, but I have learned to accept its limitations.
I sincerely hope Intuit doesn't kill Quicken for Mac in favor of Quicken Online. Quicken Online has its audience, but I don't not want my financial information stored online. I don't even mind Quicken for Mac being a subset of Quicken for Windows. If I can make one feature wish though, please improve mortgage.
Just make sure we get the same set of financial institutions as Windows and update that awful UI. Universal Binary is also overdue. Other than Office, what major commercial software isn't Universal Binary?
Intuit: Reports of Quicken's Mac death exaggerated
MultiQuote
#30
Neil_Anderson 
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Posted 16 August 2007 - 04:53 PM
My intuition is they're not a friend of Mac.
#31
lkrupp
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Posted 16 August 2007 - 05:44 PM
Quote:
There will not be a desktop version of Quicken 2008 for the Mac. The program would have required a total rewrite to become a Universal Binary app, and Intuit decided the expense wasn't justified. They will be announcing the online version as a replacement once it is ready. They are not ready to make the announcement just yet, hence the PR garbage they fed Macworld.
Believe me, if there were to be a 2008 it would already be well into beta testing. I've tested for them for many years and I am very familiar with the product cycle. The product doesn't exist. Intuit has wanted to drop development for the Mac for quite sometime, and had tried to do so once before, just before the original iMac was released and Steve Jobs himself asked them not to drop it. This time, using the move to Intel as their excuse, they are pulling the plug.
There will not be a desktop version of Quicken 2008 for the Mac. The program would have required a total rewrite to become a Universal Binary app, and Intuit decided the expense wasn't justified. They will be announcing the online version as a replacement once it is ready. They are not ready to make the announcement just yet, hence the PR garbage they fed Macworld.
Believe me, if there were to be a 2008 it would already be well into beta testing. I've tested for them for many years and I am very familiar with the product cycle. The product doesn't exist. Intuit has wanted to drop development for the Mac for quite sometime, and had tried to do so once before, just before the original iMac was released and Steve Jobs himself asked them not to drop it. This time, using the move to Intel as their excuse, they are pulling the plug.
You hit the nail right on the head with your prediction. Quicken 2007 is it for the Mac platform. Quicken 2008 for Mac will be their online version, period. There's another article over at MacNN in which Intuit attempts to clarify their position. Not once do they use the term "application" but instead refer to a Mac "product" yet to be discussed or released. We already have several former Quicken beta testers reporting that they haven't heard of a Quicken 2008 beta application for the Mac.
The proof will be in the pudding but reading between the lines means I would bet some serious money on Quicken 2007 being the end for the Mac platform.
#33
tjbarne
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Posted 04 January 2008 - 10:51 PM
I started using Quicken 3 years ago, I like it, I participate in their programs to improve the product in comments (a dozen or so the last 2 years-seen none of them)...but I'm a user. I don't and can't justify buying it new every year for what I get.
Persinally I think Intuit is between a rock and a hard spot. Development costs on a good, well working new platform (Leopard) are expensive, on the other hand, lets face it, Apple has proven themselves as a big player now with their products and services...AND market share going up. Intuit knows this. I honestly think they both know all this, along with the fact people for the most part are not happy with Quicken for Mac. Neither company can ingore this.
The proof in this is that I am interested in buying my first Mac, but because Quick is so important to me I'm holding off to see what happens with this Quicken stuff. Statistically, for every person that speaks up (like I did here) there's 10 in the shadows with the same concerns...both these companies know this. They're not stupid, just slow to catch on....lets keep our fingers crossed. Apple may be helping them come up with an iQuick program that would be as good on Leopard and as reliable as Apple's other software! Perhaps they're working on this in a joint venture...Trust me, they both along with us know the importance of "FIXING" this issue. Stay positive....IT WILL HAPPEN!
Persinally I think Intuit is between a rock and a hard spot. Development costs on a good, well working new platform (Leopard) are expensive, on the other hand, lets face it, Apple has proven themselves as a big player now with their products and services...AND market share going up. Intuit knows this. I honestly think they both know all this, along with the fact people for the most part are not happy with Quicken for Mac. Neither company can ingore this.
The proof in this is that I am interested in buying my first Mac, but because Quick is so important to me I'm holding off to see what happens with this Quicken stuff. Statistically, for every person that speaks up (like I did here) there's 10 in the shadows with the same concerns...both these companies know this. They're not stupid, just slow to catch on....lets keep our fingers crossed. Apple may be helping them come up with an iQuick program that would be as good on Leopard and as reliable as Apple's other software! Perhaps they're working on this in a joint venture...Trust me, they both along with us know the importance of "FIXING" this issue. Stay positive....IT WILL HAPPEN!
#34
mediacritic
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Posted 29 March 2008 - 11:01 AM
I want to think that Intuit will have a Mac version after the 2007 version, but I'm having trouble getting basic technical support in March of 2008, and I doubt Intuit is interested in the Mac platform any longer.
The person who helped me was on a new and frustrating feature Intuit has developed called "Instant Chat." The tech guy I chatted with admitted that he was trained on the PC and not the Mac, and wouldn't offer to find someone who was trained on the Mac to help me. He blithely told me to click on the EXE file and install the new download they offered as a way to solve my problem. He also told me to "write the file." I'm no techie, so I have no idea what he was talking about. When I asked him what he meant, he told me, in essence, that the had a big flow of traffic and disconnected me.
So much for Intuit's Mac support. When I tried to get back on "Instant Chat" to find a Mac person, I was never connected after waiting for over thirty minutes. Needless to say, this is not good customer support.
I found the Macworld site to alert the community at large about Intuit's ridiculous customer support and ran into this set of comments. It's good to know that Intuit will probably not be doing another version of Quicken for the Mac because I'm so frustrated with them that I am looking for other products for the Mac. Goodbye Quicken!
As for the web based version:
I would never trust my personal financial data to a third party, no matter how sophisticated their security might be. There have been too many security breaches lately.
As for downloading a Window's operating system on my intel chips on my Mac. Forget about it! I have been a frustrated Windows user because the company I worked for wouldn't support Macs. Now that I am retired, I can decide for myself, and I will have as little to do with Microsoft as possible. Why would I open my secure Mac to an MS operating system with holes for hackers?
The person who helped me was on a new and frustrating feature Intuit has developed called "Instant Chat." The tech guy I chatted with admitted that he was trained on the PC and not the Mac, and wouldn't offer to find someone who was trained on the Mac to help me. He blithely told me to click on the EXE file and install the new download they offered as a way to solve my problem. He also told me to "write the file." I'm no techie, so I have no idea what he was talking about. When I asked him what he meant, he told me, in essence, that the had a big flow of traffic and disconnected me.
So much for Intuit's Mac support. When I tried to get back on "Instant Chat" to find a Mac person, I was never connected after waiting for over thirty minutes. Needless to say, this is not good customer support.
I found the Macworld site to alert the community at large about Intuit's ridiculous customer support and ran into this set of comments. It's good to know that Intuit will probably not be doing another version of Quicken for the Mac because I'm so frustrated with them that I am looking for other products for the Mac. Goodbye Quicken!
As for the web based version:
I would never trust my personal financial data to a third party, no matter how sophisticated their security might be. There have been too many security breaches lately.
As for downloading a Window's operating system on my intel chips on my Mac. Forget about it! I have been a frustrated Windows user because the company I worked for wouldn't support Macs. Now that I am retired, I can decide for myself, and I will have as little to do with Microsoft as possible. Why would I open my secure Mac to an MS operating system with holes for hackers?
#35
CheeseHead
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Posted 29 March 2008 - 12:37 PM
{quote}It's good to know that Intuit will probably not be doing another version of Quicken for the Mac because I'm so frustrated with them that I am looking for other products for the Mac.{quote}
This article is a year old. If you spent more time on this site, or even doing a simple search, you would have read they are planning a new version.
www.macworld.com/article/131734/2008/01/quicken.html
{quote}I found the Macworld site to alert the community at large about Intuit's ridiculous customer support and ran into this set of comments.{quote}
Customer support is declining industry wide. Mainly because it's an enormous profit drain. I worked many years in a corporate data center, and the support calls we received were just getting ridiculous. People have become way too accustom to picking up the phone and having someone else troubleshoot their problem. Most cases it was either an inexperienced user, other conflicting software, or they were too lazy to read the manual. There were actually very few instances where it was an actual software related problem.
This article is a year old. If you spent more time on this site, or even doing a simple search, you would have read they are planning a new version.
www.macworld.com/article/131734/2008/01/quicken.html
{quote}I found the Macworld site to alert the community at large about Intuit's ridiculous customer support and ran into this set of comments.{quote}
Customer support is declining industry wide. Mainly because it's an enormous profit drain. I worked many years in a corporate data center, and the support calls we received were just getting ridiculous. People have become way too accustom to picking up the phone and having someone else troubleshoot their problem. Most cases it was either an inexperienced user, other conflicting software, or they were too lazy to read the manual. There were actually very few instances where it was an actual software related problem.
#36
mediacritic
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Posted 29 March 2008 - 02:05 PM
I'm new to posting at Macworld. I used their search machine, and I assume, evidently without validity, that they would pull up all the articles necessary. So, thanks for the link, although the majority of posts to the article indicated that Intuit couldn't be trusted to tell its users what it was planning. Most Intuit users on the Mac are not happy, at least according to the posts I've been able to see.
As for custormer support, I stand by my complaint. I've had expereince with customer support before, and Intuit's is among the worst. With the profits software companies are making, they have a duty to make support user friendly. Intuit has regressed in this regard. It is difficult, if not impossible, to find a phone number with a live person to talk to. If I pay my money, I have a right to be lazy.
As for custormer support, I stand by my complaint. I've had expereince with customer support before, and Intuit's is among the worst. With the profits software companies are making, they have a duty to make support user friendly. Intuit has regressed in this regard. It is difficult, if not impossible, to find a phone number with a live person to talk to. If I pay my money, I have a right to be lazy.
