Posted 22 August 2007 - 01:51 PM
FileMaker has compelling marketing, but this builds largely on their reputation for ease of use, and, for anything beyond a simple flat database, FileMaker hasn't been easy for casual users for at least a couple of years. Unfortunately, the lone user searching for recommendations likely still hears only how great FileMaker is, while the folk at FileMaker, Inc. have holed up in their ivory tower, ignoring all but IT professionals.
With releases of FileMaker up to version 6, I found building databases fun, and I recommended the app enthusiastically. However, with version 7 things changed; FMI introduced a new way of stringing relationships together that, while powerful, is extraordinarily confusing. They did not address this issue in version 8, and there's no indication that they have in version 9, either.
Having bought -- and even developed with -- version 7 and then 8 Advanced, I've essentially given up on the product. My own working database is still in 6. And I'm a guy who likes exploring this stuff; think of those who just need to get through it so they can get on with their jobs.
For a majority of the sort of users who used versions 6 and earlier to create simple relational databases, FileMaker is no longer easy to use, it's simply intimidating. FileMaker, Inc. have turned their back on the non-developers for whom their database was originally designed.
(In answer to the questions about whether FileMaker is part of Apple: As Claris, it was; Apple then spun it off, only to re-acquire it a few years later. So while they have always been close, they have not always resided under the same roof.)