There's a reason you can't buy a new car in any color you want: Some colors are ugly and the manufacturers don't want people driving around town in a poor advertisement for their own design.
I think Apple makes computers that do a fine job of letting people use the computers without too much fussing about when they use another person's computer.
I don't agree with you on this. Apple does not go nearly far enough in respect to user customization of the interface. Most (if not all) of Rob's feature requests in the article above are modest in terms of their implementation while potentially great in their impact on the user experience.
If you don't want to fuss with UI settings, the solution I would recommend to you is this: Don't. The existence of customizable options in no way constrains you to fuss with anything. I'm confident Apple can design Rob's optional settings in a way that would not violate its minimalist UI aesthetic.
As a broadband technician, one thing I really hate is when I have to sit down in front of someone's family computer that they let little Jimmy "customize" with all his favorite fonts and colors and wallpapers, and I can't even see the damned icon names from all the glowing pink background noise.
I don't think the annoyance of broadband technicians outweighs Apple's satisfying its customers with user-selectable options. Besides, I would advocate that Apple define its default interface and make it summonable en mass by a single command. That way, any technician could approach a Mac, toggle that command, and instantly have the appearance and behaviors he or she would expect. But when the technician is finished, the user can toggle it back to his preferred settings.
This could be done if only Apple had the will and if only it did not seek to impose a one-size-fits-all UI vision on everyone. A computer is a tool. Users should be able to adapt that tool to the working style which is most effective for them.



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