Macworld: Word X ...

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5 Replies Last post: Nov 7, 2004 1:13 PM by Randy_B_Singer

B.McLaughlin

9 posts since
Sep 22, 2002

Sep 15, 2004 3:40 PM

Word X

A while ago Word kept giving "not enough memory" error messages. If I threw out the word preference and opened Word again, it would open docs. Starting a few days ago this would not help. Could not open anything. Would just get that message.
I just tried throwing out Word and reinstalling it. NOw I get "The application Word has unexpectedly quit."
I am affraid to use the "uninstall" from the disc because I have a ton of stuff in Entourage. From what I can tell if I use the uninstall from the disc it will take out everything from Office.
Here is what I have-
OS 10.2.8
Office X v10.1.1

Here is what I have done/tried-
Threw out Word from MS apps folder
Veriied and repaired permissions
Dragged Word off of CD-did not work,got error message
Did a custom instal off cd-did not work, got error message

Any ideas?

Thanks
Brian

d00d

12,140 posts since
Apr 24, 2001

1. Sep 15, 2004 7:07 PM

in response to: B.McLaughlin

Re: Word X

Why don't you upgrade to the latest version of Office v.X?

B.McLaughlin

9 posts since
Sep 22, 2002

2. Sep 16, 2004 3:30 AM

in response to: d00d

Re: Word X

Money. Or lack of.

d00d

12,140 posts since
Apr 24, 2001

3. Sep 16, 2004 3:54 PM

in response to: B.McLaughlin

Re: Word X

All updates to Office v.X are free. The new (for pay) version of Office is Office:2004. Office v.X updates (again, free) are up to Office v.x 10.1.5. Microsoft has the updaters on their site.

gemstonesetter

49 posts since
May 13, 2004

4. Nov 3, 2004 11:06 AM

in response to: d00d

Re: Word X

Can one still get Word X as a stand alone application without buying the entire Office suite? Is it compatable with Panther?

Thanks,
Gem

Randy_B_Singer

634 posts since
Dec 20, 2002

5. Nov 7, 2004 1:13 PM

in response to: B.McLaughlin

Re: Word X

In reply to:<hr />
A while ago Word kept giving "not enough memory" error messages. If I threw out the word preference and opened Word again, it would open docs. Starting a few days ago this would not help. Could not open anything. Would just get that message.
I just tried throwing out Word and reinstalling it. NOw I get "The application Word has unexpectedly quit."

<hr />

Under OS X, when an application often suddenly quits, especially when first launched, the problem is usually a corrupted user preferences file for that application.

I would first try:

Preferential Treatment (free)
http://homepage.mac.com/jonn8/as/

If that doesn't help, I would try manually uninstalling the file:

com.microsoft.Word.plist

Getting the error message:

"not enough memory"

in OS X usually either means that you don't have enough RAM installed in your Mac to run OS X reliably in general, or, more commonly, it means that you are running out of contiguous hard drive space. See:
http://www.macattorney.com/ts.html
Item # 5, and Note #2
for suggestions on how to fix this. (Note that you may have several gigabytes of free drive space available, but if your drive is around 80% full, or if that space isn't contiguous space, that free space isn't available for use.)

Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Macintosh OS X Routine Maintenance http://www.macattorney.com/ts.html

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Sep 15, 2004 3:40 PM

Word X

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