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2 Replies Last post: Jan 15, 2005 9:43 PM by maczan1205  
Click to view eNative's profile New Member 1 posts since
Jan 5, 2005
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Jan 5, 2005 6:16 PM

Service Mgmt Software for the Mac???

I am starting a new business and would like to move to an all Mac OS platform. The only problem I am having is locating a OS X based Service Management Software for the copier/print repair industry. I need to track service calls and be able to capture meter readings. I have searched everywhere, you are my last hope..........PLEASE HELP!!

~Vince
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Click to view maczan1205's profile Member 403 posts since
Aug 13, 2001
1. Jan 8, 2005 2:05 PM in response to: eNative
Re: Service Mgmt Software for the Mac???
Are you looking for an all in one service management system? IE inventory, dispatch, billing, contract mgmt etc?

If so you may have a hard time finding one, I have not heard of one that runs on MAC - it would be cool if there is one.

However there are some interesting alternatives.

There are many great and free - web based service / cust mgmt softwares on
http://sourceforge.net/

Try a search for Service or Customer Relationship Management or "CRM", "ERM"


Sourceforge is a great resource for web based solutions that can run on a Mac using the apache web server, PHP and mysql softwares - all freely available and run fine on a MAC - maybe a bit of a learning curve unless your are already comfortable with these applications - On the plus side they are platform independent and free - your users can access these apps from any software as long as they have a browser and an internet connection.

I use iCal for dispatching over 50 technicians - its free!- however it only tracks the appointments - not logistics and invoicing.

Perhaps iWork / Ibiz may be of interest - no inventory tracking, but may be of interest
http://www.iggsoftware.com/ibiz/index.html

Good luck!
Click to view maczan1205's profile Member 403 posts since
Aug 13, 2001
2. Jan 15, 2005 9:43 PM in response to: eNative
Re: Service Mgmt Software for the Mac???
Just noticed another product that might come close to what you were looking for in case you are still looking.

Web Help Desk Software