Larry:

Brilliant! This has been literally torturing me for months as both of the owners of our company have been complaining about this and I've not be able to find a cause or solution.

You're making me look good! Thank you!

... Eric

I guess that only works on the latest version of Entourage, correct? I tried it and the only options I'm given are to perform 'typical rebuild' or 'advance rebuild' of the database. Did I miss something?

TIA for your input!

Thanks for the tip on getting rid of the background check. It seems to help a little, but it still hangs for an unacceptably long time (30 seconds+) when I switch between mailboxes (the general Inbox and a folder for Business correspondence - total database is 3 gigs). I've just installed this after using Entourage X with no problem, and I am really frustrated. I'm a running an iBook 600, dual usb, OSX 3.9, 640 ram, 60 gig HD, 12 gigs free, and I think it should easily be able to handle this. I've compacted the database, repaired permissions, and run diskwarrior. Still a long hang time when switching between folders, although otherwise it runs just fine.

One thing I might have done: after I updated from X to 2004, I trashed the old Identity folder from X. It looked like 2004 had kept around the X database and cache, but I ditched them once entourage seemed to be working. Now, I notice, 2004 does not have a database cache, and I believe that X did. Any insights?


max