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35 Replies Last post: Jul 16, 2008 4:51 PM by pegpie   Go to original post 1 2 3 Previous Next
Click to view kcsamerica's profile New Member 5 posts since
Apr 30, 2008
15. May 4, 2008 8:18 AM in response to: bobek
Re: Bugs & Fixes: Yahoo Mail won’t send
bobek- I'm not positive as I can't check it out thoroughly at the moment, but I believe you can use the latest version of Netscape, maybe version 7 and later. I don't care much for Netscape anymore, but it could work.

--Brian (KCS)
Click to view tooms's profile New Member 10 posts since
Aug 28, 2007
16. May 4, 2008 4:50 PM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
I am also getting the password rejection message for mail, however, my account is with Verizon/Yahoo DSL service. Is there a similar workaround for that service? I have not received any notices from Verizon indicating that I needed to change/update my settings.
Click to view HCruse's profile New Member 3 posts since
May 5, 2008
17. May 5, 2008 5:10 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
My DSL service is with Verizon, not ATT/Yahoo, but my Apple Mail has also gone nuts during the last week. A few days ago duplicate versions of all my undeleted messages spontaneously appeared (all marked unread, which jacked up my number-of-unread-messages count into the hundreds), and I am now unable to delete messages or transfer saved messages to subfolders. In frustration I tried using Entourage instead of Apple Mail, but in Entourage emailed links wouldn't work. That suggests that the problem is with Verizon, not Apple Mail. Has anyone else had this problem? I don't have the geek gene and am very hesitant to improvise any fixes without knowledgeable help.
Click to view jmtighe's profile New Member 4 posts since
Mar 23, 2008
18. May 5, 2008 5:29 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
Yahoo Mail Plus has the same issue. We use Charter Cable. It happened a few months ago and has been a pest again over the last few weeks. Yahoo is no help. I am glad Macworld is on the job.
Click to view folklore's profile Enthusiast 696 posts since
Aug 9, 2005
19. May 5, 2008 5:58 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
Did AT&T notify their customers that this change was going to occur? I'm guessing not, since you had to write an article about it. And I thought Time Warner's customer service was bad...
Click to view jld3's profile New Member 8 posts since
Mar 30, 2008
20. May 5, 2008 6:10 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
Yes, I've experienced this for a month now. AT&T sent me this same fix. I've have one problem with it- When I choose SSL in Mail it will not let me edit the number (it is a shaded 993). I just assumed my iPhone was the problem.?.
Click to view jld3's profile New Member 8 posts since
Mar 30, 2008
21. May 5, 2008 6:39 AM in response to: workingmacs
Re: Bugs & Fixes: Yahoo Mail won’t send
THANK YOU!!! Yes, AT&T sent me the fix at least twice over the past six months. I had a problem when selecting SSL- i couldn't edit the number, it was just a shaded 993. Then I blamed it on my iPhone trying to check it the same time Mail did.

But your help has appeared to fix it thus far. I never use the Yahoo web mail, so I never thought to enter in my .mac account info there. I was prepared to click "try again" four times after sending an email for the rest of my life!! Hahaha. Thanks again.
Click to view chogye's profile New Member 1 posts since
Jan 10, 2008
22. May 5, 2008 7:05 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
I, too have seen this problem, as I have an sbcglobal.net e-mail account. I did follow ATT's recommendations after they mentioned they were changing servers. The only problem that see now are intermittent problems sending from OS X Mail. The SMTP servers are ATT may refuse my connection from time to time.
Click to view compucoach's profile New Member 2 posts since
Apr 27, 2008
23. May 5, 2008 7:56 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won't send

The AT&T situation you have referred to in your article are actually 2 different issues. One is the port assignment and the other is the address verification. Once the secondary email address has been verified via your AT&T/Verizon/Yahoo account, you can send mail freely. The other items is to change the ports for secure email.

Both can be found here

Address Verification

http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html

Port change:

  1. Open your email client program.
  2. Locate the email account settings for your particular client.
  3. Change the POP server to pop.att.yahoo.com.
  4. Change the SMTP server to smtp.att.yahoo.com.
  5. Check the option labeled Use an encrypted connection (SSL).
    • Change the SMTP port to 465.
  6. Check the option labeled Use an encrypted connection (SSL).
    • Change the POP3 port to 995.
  7. Confirm the above settings before clicking OK.


Also, Comcast did this to their clients about a month or two ago and is now requiring the use of port 587 and outbound smtp authentication.

http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18533

With all the spam going on, I don't blame them. Their communication of the error wasn't right, but both companies did this. I am disappointed that the article didn't dig deep enough to find the fix to both of these problems and just started slamming Yahoo.

Click to view HCruse's profile New Member 3 posts since
May 5, 2008
24. May 5, 2008 8:48 AM in response to: compucoach
Re: Bugs & Fixes: Yahoo Mail won't send
Any reader to think that something similar isn't involved with my Verizon issues described earlier? Any other Verizon.net users reading this?

My symptoms with Apple Mail don't seem to be identical, but the coincidence of Email-Gone-Wild maladies with different servers seems extraordinary.
Click to view HCruse's profile New Member 3 posts since
May 5, 2008
25. May 5, 2008 8:49 AM in response to: kcsamerica
Re: Bugs & Fixes: Yahoo Mail won’t send
Oops. Make that "Any reason..." instead of "Any reader..."
Click to view anthonyd42's profile New Member 2 posts since
Jul 7, 2006
26. May 5, 2008 10:14 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won't send
I did receive e-mails from Yahoo/ATT about the changes however, when I had connectivity issues they had me do the same things Macworld recommended and it works only one way: when the account is offline in Mail I turn it online then hit Get Mail. it will get the mail. However 15 minutes later when I have Mail set to check for new mail on its own, it will tell me I entered my password incorrectly and prompt me to enter it again. I can enter it multiple times and it will never get the mail. It works fine on the iPhone.

Multiple calls to Yahoo have yielded no successful resolution. I'm not sure they care - if I'm forced to use their web interface it generates ad revenue for them.

I've chosen what the author recommended - I changed all my mail to Gmail. Waaaaaaayyyyyy better spam filtering as well. Seriously Yahoo, how many times must I mark an e-mail written in Russian as junk before you get it!
New Member 16 posts since
Jul 19, 2004
27. May 5, 2008 10:59 AM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
About that last work-around: at my office that works fine. We have always used the SMTP server of our web/email host. But that doesn't work for me at home with my old SBC now ATT internet. My personal email is hosted through the same webhosting company that my work uses, so it would be great if I could get it to work.

By the way, I followed ATT's help pages and made exactly the changes you outline in the article, but my email sending is still sporadic. I have to hit send 4 or 5 times before email goes out.
Click to view icubed's profile New Member 1 posts since
May 5, 2008
28. May 5, 2008 1:33 PM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won't send
I have a somewhat similar problem. I use Apple Mail on Leopard. As a University Professor, our email is handled by an Exchange server at work. But, while I'm home, I have DSL service via ATT Yahoo. As of around a month ago, I began having problems sending emails from home via my Exchange account. I have no problems sending either .mac or Yahoo emails (again, using Apple Mail) via smtp.att.yahoo.com. The only problem is when sending my University email via att.yahoo.com. Sometimes, the mail goes right out. Other times, I get a dialog box indicating it cannot send the email with the selected server. I've discovered that if I'm persistent and just keep clicking "send again" (or however it's worded), it will eventually send it out (sometimes after 4-15 attempts). Our University information technology personnel are at a loss, and they blame ATT. I send several hours one night with ATT customer service, and they are not admitting any wrong-doing either. All I want is for my email to be seamless restored. (Thank goodness for .mac, because mail sent through that account via yahoo works fine; but, for business email, I don't want to be using .mac.) HELP will be greatly appreciated!
Click to view Gramps9's profile New Member 1 posts since
May 5, 2008
29. May 5, 2008 4:33 PM in response to: Macworld
Re: Bugs & Fixes: Yahoo Mail won’t send
Your description here is outdated. This will NOT completely fix the new round of security at ATT / SBC / Yahoo! (although it is a required first step.
The latest round of security prevents DSL subscribers from sending mail through the att / sbs/ yahoo smtp servers from any address other than, say your sbcglobal.net address (if that's what you have). So you cannot send from your mac.com or any mydomain.com mail account.
That is, unless you register the address with ATT / SBC / Yahoo.

The way you do this depends on whether you have your my.yahoo.com online account configured in the new view or the classical.

These instructions work for Classical View:
1) Go into your online mail.
2) Click the "Options" tab in the upper right hand corner.
3) In the Options area middle column is a link for "Mail Addresses" Click
4) Your Yahoo! Mail will already show up. You need to ADD an account.
5) IMPORTANT: At Step 3, Set up Mail Server, click "Skip this Step."
6) Yahoo! sends a verification code to the address you have submitted; you have to retrieve the code, and then go on to verification.
7) It takes several hours for each address to work its way through the ATT/SBC/Yahoo system, so be patient.

Randy Reddick,
Lubbock, TX