Have you had any luck contacting them? I am having the same problem. If you could pass on any information that might help it would be greatly appreciated. I will do the same for you.

I have a site hosted there also, it went down Thanksgiving weekend along with the whole xrackhosting domain.

I had a similar problem in July and contacted xrackhosting@mac.com , and received a response from Ben, who I'd dealt with before. It took a few days for them to get their server restored, and I asked if there was some sort of business reorganization going on. Ben said he would fill me in later (never happened). Then in August my email stopped functioning. I wrote repeatedly for assistance, but never received a response.

Now that my domain went down in November, I've tried several times to contact Ben, but there's no response.

My impression is that xrackhosting has been running as a ghost ship since summer 2008. I'd be happy if they proved me wrong, but at this point I am looking at other ISP's to switch to. It's too bad, I did like the idea of supporting a Mac based ISP.

If anybody's had any luck contacting xrackhosting lately, I'd be interested to hear about it.

Thanks,

KEN