Macworld: trouble with iPod software update ...

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7 Replies Last post: Jul 31, 2008 2:06 PM by marlon1985

jpower

8 posts since
May 23, 2001

May 31, 2003 5:17 AM

trouble with iPod software update

Mac OS 9.2.2 Beige G3

About a month or so ago I received notice of an ipod update in software update. Since it also updated iTunes, I accepted it. However, it won't install. It locks up after the download, and I have to reboot. So I have two related questions:

Anyone have any idea what's up?

And, failing that, is there a way to now say no to this particular update?

Thanks,
-Jim

Chris Breen

2,834 posts since
Dec 11, 2000

1. May 31, 2003 10:30 AM

in response to: jpower

Re: trouble with iPod software update

You could try tossing the copy you now have and then manually downloading it from Apple's website. Perhaps the verson you have is corrupted.

Chris

brokenangel9

2 posts since
Jul 22, 2008

2. Jul 22, 2008 1:49 PM

in response to: Chris Breen

Re: trouble with iPod software update

i don't know if any one else has had this same problem, but with one of my ipods, this same thing happened, wouldn't install the update than froze everything up. With my second ipod, the download installed and now my ipod doesn't work at all. Any ideas?

marlon1985

137 posts since
Sep 26, 2006

3. Jul 27, 2008 10:04 AM

in response to: brokenangel9

Re: trouble with iPod software update

my wife ipod classic is not working, I try to restore it by itunes suggestion and it does not work, now is on DISK MODE and I can`t do anything, any ideas?

brokenangel9

2 posts since
Jul 22, 2008

4. Jul 27, 2008 10:34 AM

in response to: marlon1985

Re: trouble with iPod software update

when mine wasn't working, i put it into disk mode so it could connect to the computer, than used the itunes "Restore" option. It fixed everything right up. BTW it is the software that is corrupt. If you just want to get it out of disk mode, hold the play and center buttons.

marlon1985

137 posts since
Sep 26, 2006

5. Jul 28, 2008 8:11 AM

in response to: brokenangel9

Re: trouble with iPod software update

Thanks I will try it, I keep you inform......

marlon1985

137 posts since
Sep 26, 2006

6. Jul 29, 2008 2:41 PM

in response to: brokenangel9

Re: trouble with iPod software update

can get it out of disk mode no matter what I do, I tried to install an old version from the original Cd and no luck there, so iI`m stuck with a non working Ipod for now any sugg....

marlon1985

137 posts since
Sep 26, 2006

7. Aug 1, 2008 8:22 AM

in response to: marlon1985

Re: trouble with iPod software update

Finally after the new update I got it off from the DISK MODE and is updating as i write ;->
oh no I spoke too soon it seem likes copy my music but, after I disconnect it from the ITUNES it goes back to disk mode and I can not use it or do anything at all, I tried to restore it like 3 times and no luck... now I`m getting frustrated cause we are going vacation next week and would be nice to take music and movies with me......please help

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May 31, 2003 5:17 AM

trouble with iPod software update

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