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8 Replies Last post: Jan 30, 2009 8:38 AM by rbert16000  
Click to view WiredContact's profile New Member 2 posts since
Mar 11, 2008
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Mar 11, 2008 12:28 PM

CRM for Mac???

Hello,

I'm from WiredContact, a web-based CRM. We've never really marketed our product to Mac users. A huge majority of our customers are Windows users. I'm looking for help from Mac users in a few areas; any response is helpful.

1- What CRM does your company currently use? Is your company fully Mac, fully Windows, or both?

2- What's the best way to reach out to Mac-based companies and let them know about our product? Are there trade shows or showcase opportunities we don't know about?

I appreciate any response, thanks for your time. I'm not trying to advertise here or solicit potential customers. I am merely trying to research the possibilities for entering the market of Mac users in need of a CRM.

Eric Rudofker
WiredContact Worldwide
www.wiredcontact.com
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Click to view macnuke's profile Old Hand 6,812 posts since
Mar 5, 2004
1. Mar 11, 2008 1:29 PM in response to: WiredContact
Re: CRM for Mac???
curious..

will your web based CRM stay functional with the Safari web browser.
that would make a world of difference knowing that answer ahead of time.
I don't mean "mostly" and i don't mean "use firefox" or some other browser.

I know "technically" a web based app shouldn't care which.
reality is most do care and either don't work or some functionality is lost.

so get your programing guru's sit down with a Mac and run your web app with Safari and come back with either the same number of bugs you get with a Windows browser or perhaps even fewer.

also, your site manager can give you a list of what browsers are being used on your site. are Mac users currently using your app with no problems?

not being critical here... just askin a couple up front questions that I promise you will be asked by anyone getting ready to shell out some cash to save some cash.

Click to view fletch33's profile New Member 1 posts since
Mar 19, 2008
2. Mar 19, 2008 6:02 PM in response to: WiredContact
Re: CRM for Mac???
i would be VERY interested in your product. I am desperately searching for the right preferable web based CRM that will work with my almost all mac office. the almost meaning i need it to work with windows as well. my main concerns are syncing with mac address book, ical, and mail as well as outlook. this has been a painful process and i have tried a few with no luck. it seems the CRM is either designed for one or the other and i have had no luck finding one that fits both. my office is almost completely mac but i will have a windows user here and there.

thanks
Click to view shades's profile Member 341 posts since
Jun 28, 2002
3. Mar 20, 2008 3:52 PM in response to: fletch33
Re: CRM for Mac???
I would be interested as well. We are very small (5-8 people) but spread throughout the US. I am the only Mac user, the others are Win XP or Vista. And we all travel a lot.
Click to view rbert16000's profile New Member 5 posts since
Jun 30, 2006
5. Dec 8, 2008 12:17 AM in response to: fletch33
Re: CRM for Mac???
DID you get a response and an answer?
Click to view rbert16000's profile New Member 5 posts since
Jun 30, 2006
6. Dec 8, 2008 12:30 AM in response to: WiredContact
Re: CRM for Mac???
Erick, The fact that there are not many options out there for Mac Users is one of the reasons Macs dont seem to get a foothold in the enterprise. If your solution is completely web based, that would be a great opener for the Mac Market. One other company has seriously entered the Mac CRM Market, but they are unrealistically expensive for small businesses. There are a host of FileMaker Pro developers out there who will make custom CRM solutions and that seems to be the way to go for many Mac companies.
Web based CRM, can be a great tool, and as I am sure you know, ACT was originally for the MAC, then went to Windows exclusively. Because the timing for the mac has never been better for CRM apps as more businesses are getting fed up with Windows, a foothold into the CRM for Mac market is there as an opportunity.
My first goal would be to get the word out through MacWorld and start small. Build it as demand builds. The Mac is being held back by greedy developers, cut us loose.... Now is the time... Give us a CRM worthy of your company's name!

Thanks,
Rick B
Click to view WiredContactUK's profile New Member 1 posts since
Mar 20, 2008
7. Jan 29, 2009 9:08 AM in response to: WiredContact
Re: CRM for Mac???

Hi Eric,

In the UK office we've had a few calls from the regional Mac User Groups, they've been passing out our details and I have to say the response has been warmly received from the members.

I recall when they had ACT! for MAC until Symantec withdrew it.

Anything we can do to help you only have to ask

regards

Paul
PS How's "Peanuts"

Click to view rbert16000's profile New Member 5 posts since
Jun 30, 2006
8. Jan 30, 2009 8:38 AM in response to: WiredContact
Re: CRM for Mac???
Regarding advertizing,
MacWorld magazine is the top. Also Mac Addict... Business leading magazines like business world, Time, Newsweek, USA today, etc.